Spa/Health Club Receptionist

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

THE OPPORTUNITY:

The Four Seasons, Washington D.C. is currently looking for an Engaging and Detailed Spa Receptionist to join their Spa team. The Spa Receptionist is an integral part of the Spa team whose main objective is to ensure our guests have a smooth arrival, departure and overall relaxing experience while visiting our Spa. This individual responds to a wide variety of guest requests by accurately assessing the guest needs and requests, and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Who We Look For: Ideal candidates will have at least two years of experience in guest service experience and a genuine passion for Hospitality and wellness. They will enjoy supporting the management team in overseeing the daily operations of the Spa while promoting a fun and relaxing environment. Some additional qualifications for the role; flexible schedule, and ability to work late nights, weekends, and holidays.

QUALIFICATIONS:

• One to two years of luxury Spa experience is preferred.
• Experience in working with Book4Time or other booking software
• Strong problem solving skills, ability to handle difficult situations and guests.
• Ability to work well and maintain organization in a fast paced environment
• Proficient with Microsoft Office Suite or related software.
• Excellent interpersonal, verbal, and written communication skills.
  Visa Requirements:
  Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.
  If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our Human Resources Office at 202-944-2071 or stop by 1111 29th St NW, Washington DC 20007.
  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Please refer the Job description for details