Spa Manager

at  The iNUA Collection

DO YOU THRIVE IN A FAST-PACED ENVIRONMENT DEDICATED TO WELLNESS AND EXCEPTIONAL GUEST EXPERIENCES? ARE YOU PASSIONATE ABOUT THE SPA INDUSTRY AND LEADING A TEAM OF TALENTED THERAPISTS? IF SO, MUCKROSS PARK HOTEL & SPA PART OF THE INUA COLLECTION IS LOOKING FOR YOU!

We are looking for a motivated and experienced Spa Manager to oversee all aspects of our luxurious spa in Muckross Park Hotel & Spa.
As a Spa Manager, you will play a key role in ensuring our spa reflects the high standards of Muckross Park Hotel & Spa, creating a haven of relaxation and rejuvenation for our guests.

QUALIFICATIONS:

• Minimum 3-5 years of experience in spa management.
• Proven track record of success in exceeding revenue targets.
• Excellent communication, interpersonal, and leadership skills.
• Strong financial acumen and budgeting experience.
• In-depth knowledge of spa treatments, products, and industry best practices.
• Ability to multi-task and prioritise effectively in a fast-paced environment.
• A passion for the spa industry and commitment to providing exceptional guest service.

• Oversee the daily operations of the spa, ensuring smooth and efficient running.
• Develop and implement spa menus, curate treatment selections, and stay current on industry trends.
• Manage team members, including hiring, training, scheduling, and performance evaluations.
• Foster a positive and professional work environment for the spa team.
• Create and manage the spa budget, including inventory control and cost-effectiveness.
• Develop and implement marketing strategies to promote the spa and generate revenue.
• Ensure the spa meets all health, safety, and sanitation regulations.
• Deliver exceptional customer service, addressing guest inquiries and resolving any issues promptly.