Spa Receptionist Full-Time
at Castlemartyr Resort
Cork, County Cork, Ireland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 07 Dec, 2024 | Not Specified | 11 Jun, 2024 | 1 year(s) or above | Customer Service | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Job Ref: CAS1184
Branch: Castlemartyr Resort
Location: Castlemartyr Resort
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Posted date: 10/06/2024
Closing date: 12/07/2024
We are inviting applications for full time Receptionist to join our established Spa team. To welcome guests to the Spa and to ensure they receive a professional, warm, clean and inviting environment,
KNOWLEDGE AND EXPERIENCE IN THE FOLLOWING AREAS IS ESSENTIAL:
- 1-2 years previous experience.
- Fluent English both oral and written.
- Experience with Hotsoft is preferred but not essential.
- Shares our passion for delivering the highest standard of customer service.
- Have excellent communication, procedures, and administration skills.
Responsibilities:
- To welcome guests on arrival and at all times in warm and friendly manner, using guest name where possible.
- To check in/out guests effectively using computerised system.
- Dealing with any guest requests/queries in a polite and attentive manner and reporting any problems.
- To correctly take messages for guests/staff ensuring that date, time, message, from/to and initials are noted.
- To ensure that all charges are posted correctly onto room bills.
- Maximising all sales opportunities at the desk.
- To deal with sales enquiries and carry out administrative duties.
- Scheduling Spa bookings.
- Answering the phone promptly and responding to emails.
- To anticipate guests needs whenever possible in order to enhance quality of service and exceed client’s expectations.
- Daily cleaning tasks
- Adhere to Opening and Closing Cash procedures.
To welcome guests on arrival and at all times in warm and friendly manner, using guest name where possible.
Castlemartyr Resort is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We have full-time positions available on rostered basis, which includes weekends and evening shifts.
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
REQUIREMENT SUMMARY
Min:1.0Max:2.0 year(s)
Hospitality
Hotels / Restaurants
Office Administration, Hospitality
Graduate
Proficient
1
Cork, County Cork, Ireland
