Spa Receptionist

at  Kohler

The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.
We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit www.kohler.com

ABOUT THE ROLE

Kohler Waters Spa at the Old Course Hotel, Golf Resort & Spa creates relaxing, rejuvenating experiences inspired by the natural restorative properties of earth’s mineral-rich waters. It’s the only Kohler Waters Spa outside the US and offers a range of treatments or an all-day immersion with therapeutic water treatments and results-oriented facial and full-body massages.
We have an exciting opportunity for a casual Spa Receptionist to join our team. This role is an integral position within the team, contributing to the overall guest experience.

DUTIES AND RESPONSIBILITIES

• Providing excellent customer service to all members and guests from the moment they walk through the door
• Scheduling appointments via telephone and email
• Sending out letters and gift certificates
• Corresponding with Sales and Reservations Teams
• Sharing information and knowledge of all treatments, facilities and products within the Spa
• Providing an orientation for all guests visiting our Spa