Spa Receptionist

at  The Slieve Russell Hotel

The Ciuin Spa is currently recruiting an experienced Receptionist to join our wonderful team.
The award-winning spa offers a wide variety of exclusive treatments for men and women, as well as offering state-of-the-art Hydrotherapy facilities and the latest in online booking technology through our App.

REQUIREMENTS:

• The successful applicant must have impeccable presentation, excellent communication & organisational skills combined with a professional telephone manner.
• Answering the telephone professionally and booking appointments accurately for all treatment rooms, allocating the appropriate therapist and taking all relevant guest requests/details and entering onto the reception system.
• Welcoming guests and ensuring all reception areas are presentable at all times.
• Dealing with cash/credit card transactions, while ensuring all reports/machines/cash balance at the end of your shift.
• Presenting the spa to the guests and explaining the spa’s facilities
• Maximising Sales opportunities
• Meeting guests in the Hydrotherapy area and providing an explanation of how each of the facilities works including the Mud Rasul, Hamam Steam, Herb Sauna and Salt Grotto.
• Ensuring that the Hydrotherapy area & the changing rooms are clean and presentable at all times,
• Overseeing that the Reception Waiting area and the Relaxation room are replenished with refreshments and presentable at all times,

Please refer the Job description for details