Spa Receptionist

at  Treasure Island Resort Casino

~ WE CREATE WINNING EXPERIENCES ~

Pay Rate
$15.00 an hour
SUMMARY: Greet guests, schedule appointments, process payments and maintain Spa reception area. Responsible for a high level of guest service as described in your departments guest service standards.

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification
Required:
- 1- year previous experience in an office setting preferably in a Spa / Salon setting
Preferred:
- 1- year scheduling experience
Skills

Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Strong computer skills Microsoft Office (Word, Excel and Outlook)
• Excellent written, verbal and interpersonal communication skills
• Proven to accurately type 45-50 wpm

• Greet guests and direct them to the appropriate areas
• Notify staff when their appointments arrive
• Handle incoming calls, schedule appointments and answer questions regarding the property
• Promote services offered and retail products
• Process cash, credit / debit card and comp transactions for services and retail products
• Clean and maintain reception and retail areas
• Perform general clerical duties such as maintain files and process mail
• Assist staff when busy
• Receive, price and put retail items on display