Spa & Wellness Assistant Manager

at  Rosewood Hotel Group

GENERAL INFORMATION

Country/Region
Netherlands
Province/City
Amsterdam
Location
Rosewood Amsterdam
Department
Spa & Wellness
Job Type
Fixed Term Contract

QUALIFICATIONS & SKILLS

• Completed training in the spa or wellness sector with a minimum of three years’ experience.
• Effective communication and interpersonal skills, with a guest-focused approach.
• Friendly, proactive, and organized, with a powerful sense of responsibility and ability to work independently.
• Enthusiasm for continuous learning and adaptability to meet evolving guest needs.
• Proficiency in spa software or computer skills with the ability to learn the spa system.
• Flexibility to work weekends and public holidays.

LEGAL REQUIREMENTS

Applicants must have EU citizenship or a valid work permit for the Netherlands. Unfortunately, we cannot sponsor a visa for this position.

ABOUT US

Rosewood Amsterdam is poised to welcome guests in Q1 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam’s UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.
Our intimate retreat will feature 134 elegantly designed guestrooms and suites, many of which will offer breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests will delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.
For memorable gatherings and events, our hotel will offer a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel will honor the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.
The heart of our public areas will be the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam

KEY RESPONSIBILITIES

Optimize Spa Operations:

• Manage and streamline daily spa functions to ensure efficient and high-quality service delivery.
• Manage and maximize spa appointment bookings
• Oversee staffing schedules, inventory, and retail, supporting operational flow and profitability.
• Maintain compliance with Asaya Wellness standards and ensure all team members uphold Rosewood’s brand values.

FINANCIAL RESPONSIBILITIES:

• Support revenue growth through spa bookings, retail sales, and membership enhancements.
• Track financial performance, helping to meet and exceed the spa’s revenue goals.

TALENT & CULTURE RESPONSIBILITIES:

• Champion Rosewood’s values, promoting wellness and positive attitudes within the team.
• Embody and promote a wellness-centered lifestyle, inspiring change in guests and associates.
• Maintain professional grooming and appearance, reflecting Rosewood’s lofty standards.