Joining the Welsh Ambulance Service NHS Trust as a Project Support Officer for Speaking Up Safely and the wider Culture Change Directorate offers an exciting and impactful opportunity. This role is ideal for someone who is passionate about fostering a culture of openness, safety, and continuous improvement.
You will be at the forefront of our efforts to promote a safe and supportive environment where employees feel empowered to speak up and contribute to positive change. You will work closely with a dedicated team of professionals, committed to driving cultural transformation and ensuring that every voice is heard and valued.
Flexibility of thinking and adaptability are essential for this role. You will need to manage multiple tasks and priorities, often working under tight deadlines. An ability to think and adapt to changing circumstances is crucial in ensuring the smooth running of our projects. Strong communication skills are vital, as you will be liaising with a wide range of stakeholders.
Attention to detail and a proactive approach are essential. You will be responsible for maintaining accurate records and ensuring that work is completed efficiently and to a high standard. Your proactive attitude will help you anticipate the needs of the team and contribute to the continuous improvement of our processes.
The Speaking up Safely (SUS) and Culture Change (CC) Project Support Manager will autonomously manage elements of specific
Speaking Up Safely and Culture Change projects as delegated.
The post holder will also ensure that standard project management methodologies are applied to successfully deliver projects.
Facilitate communication and collaboration across different departments and stakeholders.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

Formulate, implement, and monitor progress of the SUS and CC projects to ensure that programmes and project work streams are planned, documented, and managed effectively to assist in their successful delivery.
This will also include responsibility for preparing documentation and tracking project plans and benefits.
Provide administrative and project support to the Speaking Up Safely and Culture Change team.
Organise and coordinate meetings, workshops, and events.
Assist in the development and implementation of Speaking Up Safely and Culture Change strategies and initiatives.
Maintain accurate records and documentation related to Speaking Up Safely and Culture Change projects.
Liaise with internal and external stakeholders to ensure effective communication and collaboration