Specialist - BPO
at DHL
Petaling, KL, Malaysia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 17 Oct, 2024 | Not Specified | 17 Jul, 2024 | N/A | Data Analysis,Excel,Powerpoint | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
KEY ACTIVITIES
- Understanding the different processes used throughout Finance and HR operations locations in Asia Pacific.
- Identifying/ leveraging best practices already in use in the finance operations community.
- Designing practical and effective solutions to address improvement opportunities – both cost and performance.
- Successfully implement improvement initiatives with Finance and HR Business Partners
- Strive as a SME on process improvements/ standardization methodology
- Provide consultative services to both external Finance and HR Business Partners and internal support staff
- Ability to relate to cross-cultural processes and country sensitivities
- Responsible for process documentations (i.e. process maps)
- Qualified University Degree holder
SKILLS
- Root cause analysis and problem solving
- Simple data analysis
- Good all round communicator: written and oral
- Innovative and creative
- Good understanding of MS Office suite (Word, Excel and PowerPoint)
- Engaging with customers (internal/external)
- Experience in supporting a shared service centre (preferred)
- Able to work under pressure
- Able to multi-task
- Good discipline in performing standard procedures
- Finance / Accounting / Business Administration
- IT knowledge will be an advantage
Responsibilities:
Perform standard analytics and manage quality tools in the center on a day-to-day basis. Support all other Business Process Optimization (BPO) initiatives or solutions that add value to the service line.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Financial Services
Accounts / Finance / Tax / CS / Audit
Finance
Graduate
Proficient
1
Petaling, Malaysia