Specialist II, Collections (Lab)

at  DaVita

EDUCATION AND EXPERIENCE

• Minimum of 2 years’ related medical collections experience
• Intermediate computer skills and proficiency in MS Word, Excel, Outlook, and an electronic accounts receivable system
• Must have high school diploma
  About DaVita Laboratories
  DaVita Labs is a state-of-the-art clinical laboratory delivering timely, accurate lab results focused primarily on kidney care with a relentless commitment to quality. We serve more than 180,000 patients and perform 52 million renal tests annually. We make a difference. We enjoy what we do. Our teammates are best in class professionals who enjoy a challenging yet rewarding work environment where fun and hard work intermingle every day. From our laboratory professionals to our support roles, DaVita labs not only offers a career to fit each individual, it provides a community and a place to call home. As a labs teammate, you become a member of our community and you also become a citizen of something bigger, something great, and something unique - the DaVita Village. With the backing of the overall DaVita brand, we are on an exciting trajectory.

Here is what you can expect when you join our Village:

• A “community first, company second” culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Want to make an impact in Healthcare? Through science, technology, quality and education, we are committed to expanding discovery and empowering lives. This empowerment comes in many forms. From our laboratory professionals to our support roles, DaVita labs not only offers a career to fit each individual, it provides a community and place to call home. Join us as we pursue our vision “To Build the Greatest Healthcare Community the World has Ever Seen.”

GENERAL PURPOSE OF THE JOB

The Specialist II, Collections (Lab) knows and performs all essentials duties and responsibilities of the Specialist I, Collections role with a high level of expertise. Completes specialized tasks that require critical thinking and independent decision making. Responsible for performing analytics to determine patterns in accounts receivable. Applies the knowledge and skills to complete a wide range of tasks at a level which meets department standards and ensures goals and objectives are achieved. Adheres to DaVita policies including corporate compliance and all rules and regulations under the applicable local, state, and federal agencies and accrediting bodies. This position reports to the Supervisor, Patient Accounting (Lab).

ESSENTIAL DUTIES & RESPONSIBILITIES

• Perform root cause analysis on payers and communicate to management payment and denial patterns that impact revenue in a timely manner.
• Write and modify appeals letters using strong letter writing skills.
• Read and apply interpreted contract terms in everyday work functions.
• Identify and prepare data for auto adjusting common issues by payer; Identify and pursue payer mapping issues.
• Works with various departments to achieve full account resolution