Specialist II, People & Workplace Culture/HR - Afternoon Shift

at  Salt Lake Community College

Join an amazing team! This position plays a key role as the first point of contact for People & Workplace Culture (PWC) which encompasses Human Resources (HR). Individual will promote strategic goals of PWC/HR by aligning daily work and demonstrating a people-centered, service mindset. This position plays a key role in providing front desk coverage and participating in employee engagement initiatives.
Essential Responsibilities and Duties

Duties include but are not limited to:

• Greeting all incoming visitors, students, applicants, and employees with a smile.
• Delivering outstanding customer service by employing reflective listening, identifying needs, providing and/or investigating solutions, following up, directing to appropriate resource, and communicating to point of resolution.
• Answering basic process, form, and paperwork questions; answering and directing phone calls to the appropriate area or resource; filing paperwork and providing assistance with general office duties; maintaining work room supplies, cleanliness, and organization.
• Tracking and entering in-coming paperwork into spreadsheets and/or Banner (internal database system) to include generating “S” numbers in the system, updating information in the system, and verifying accuracy in both spreadsheets and data entered in Banner.
• Responding to general and applicant questions and assisting applicants with online application process and attaching documents.
• Completing ongoing special projects.
• Other duties as assigned.

Essential Responsibilities and Duties Continued Minimum Qualifications
High School or GED equivalent.
1 year of work experience
Preferred Qualifications
Human Resources and/or Higher education work experience.
Office setting experience

Knowledge, Skills & Abilities

• Business etiquette and discretion
• Outstanding people-centered customer service
• Ability to work with confidential and sensitive information.
• Demonstrate strong initiative, problem-solving, and multi-tasking abilities
• Attention to details, thoroughness and accuracy in composing, typing and proofreading materials
• Knowledge and practical use of Microsoft office production (Work, Excel and Outlook).
• Ability to operate standard office equipment including, computers (including several computer programs), fax, copier, multi-line phone system.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Non-Essential Responsibilities and Duties Special Instructions
Schedule is 4 to 5 hours a day for an afternoon shift Monday – Friday. Some flexibility.
Successful completion of a criminal background check is required for this position.
SLCC Highlights
Salt Lake Community College is Utah’s largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
FLSA Non-Exempt SLCC Information
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.
This position may require the successful completion of a criminal background check

• Greeting all incoming visitors, students, applicants, and employees with a smile.
• Delivering outstanding customer service by employing reflective listening, identifying needs, providing and/or investigating solutions, following up, directing to appropriate resource, and communicating to point of resolution.
• Answering basic process, form, and paperwork questions; answering and directing phone calls to the appropriate area or resource; filing paperwork and providing assistance with general office duties; maintaining work room supplies, cleanliness, and organization.
• Tracking and entering in-coming paperwork into spreadsheets and/or Banner (internal database system) to include generating “S” numbers in the system, updating information in the system, and verifying accuracy in both spreadsheets and data entered in Banner.
• Responding to general and applicant questions and assisting applicants with online application process and attaching documents.
• Completing ongoing special projects.
• Other duties as assigned