Specialist Information Analyst

at  Mersey and West Lancashire Teaching Hospitals NHS Trust

Are you an experienced analyst? Do you think you could influence future services for our patients? Would you like to work for an outstanding trust? If so, come and be a part of our team. We need you!
The Integrated Intelligence & Improvement Service specialises in statutory reporting, analysis, business intelligence, performance monitoring and service improvement. An exciting opportunity has arisen for an enthusiastic Specialist Information analyst to join our dynamic team. This position is well suited to an individual that is looking to advance their career in analysis and gain hands on experience in a thriving and supportive workplace. It offers exciting opportunities for both personal and professional development, to learn and develop across a breadth of different teams.
An Enhanced DBS Certificate, with the checking of the Children and Adults’ Barred Lists is required for this position.

This post is based with the Corporate Information and Analysis team but will have strong links to the Care Groups and service improvement team. The post holder will work with a wide range of stakeholders to deliver comprehensive data analysis and expertise to support delivery of projects. In particular the post holder will:

• Provide up to date, accurate performance and outcomes intelligence, data and analysis in order to communicate with staff on operational, business and clinical matters relating to current and future service needs.
• The post holder will require excellent technical and analytic skills in order to produce sophisticated accurate and robust statistics, intelligence with little / no direction on how to fairly & visually portray a situation.
• The post holder will be required to manage projects; from scoping improvement opportunities, engaging others in the delivery of the work and fundamentally monitoring the ‘so what?’ factor to identify if changes have led to real improvements for patients.
• Understanding of benefits realisation and ensuring that these are identified as part of any project, measures are developed to monitor benefits and support is given to ensure benefits are realised.
• The post holder should have an excellent knowledge of the care group’s strategic direction as well as current issues to be able manage & prioritise their own workload so the most effective analytics (or developments) are delivered at the right time.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.

KEY DUTIES

• Analyse performance, benchmarking, capacity and demand data to identify areas for improvement
• Perform complex statistical data, process and business analysis producing sophisticated models, analytics and forecasts using statistical models, methods and processes
• Provide analysis, interpretation and communication of highly complex data to colleagues to support decision-making. This may include for example needs analysis, evaluation and analysis of health outcomes, contract planning and monitoring (including financial elements) and performance (including clinical quality standards and patient experience).
• Produce and review regular weekly and monthly performance reports and disseminate to key contacts. Provide advice and support to staff to aid interpretation of the reports and alerts to key managers with regards to anomalies and adverse variances.
• Support colleagues to design and deliver approaches to capacity and demand assessment and modelling. Assess the impact of referral trends / patterns, complexity changes and service re-design on patient flow and RTT.
• Build strong working relationships with Directorate Managers, Clinicians and other stakeholder to ensure information is at the forefront of all business decisions acting as a catalyst within the Trust to develop a ‘business intelligence’ culture by providing advice, guidance and general support on information management and data quality issues.
• Work closely with colleagues in IT, Finance and HR to help shape and deliver effective solutions.
• Develop and deliver reports and presentations summarising analysis communicating this to colleagues at all levels and through a variety of formats including presentation within Care Group meetings such as Finance and Performance Committee, Team to Team, CIP Council, Directorate Meetings and individual specialty meetings.
• Monitor and measure the benefits seen from the projects and feed good practice back to the wider organisation.
• Undertake ‘on the ground’ audits to verify data and ensure that this information is fed through to the information department and to inform any developments
• Utilise traditional data and wider resources including published literature, reports and locally held data sets to provide bespoke analysis and insight in support of improvement work.
• Design approaches to data collection and analysis to support strategic and project level decision making.
• Ensure that all interdependencies are taken into account in any projects (e.g. that diagnostic, pharmacy, pathology and any other interdependent department are fully consulted and kept informed of the status of the project).
• Plan for and support deployment / implementation of key service changes considering culture adaptation for successful delivery and embedding of changes.
• Analysis of process, data and other variables to establish root cause.
• Perform Cost / Benefit analysis.
• Develop and maintain relationships with internal stakeholders and suppliers.
• Excellent influencing and negotiating skills.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• To proactively support information provision to address the evolving information needs arising from new strategies and guidance
• To advise, as appropriate, on changes to national data sets or definitions and recording of patient information to communicate such changes to senior staff, so that appropriate action can be taken.
• To ensure data is available to meet clinical governance requirements.
• Ensure confidentiality of patient data at all times, by awareness and compliance with existing legislation and good practice, for example Data Protection Act 1998; Caldicott principles and recommendations; local policies and procedures.
• Whilst the post holder will not have direct involvement in the clinical care of patients, the role is fundamental to the clinical safety of patient pathways, designed to plan and facilitate the care of patients.

ADMINISTRATIVE RESPONSIBILITIES

• To ensure specification documentation is kept fully up to date and signed off
• To ensure all coding is documented
• Assist with the up keep of records relating to staff trained across the organisation.