Specialist, Multi Unit Inventory CA

at  Gordon Food Service

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here’s a quick glance of who we are and the impact you could have on the food service industry. There’s a seat at our table for you…
Position Summary:
Works directly with National Account Customers and coordinates market intelligence for stakeholders for demand planning needs. Utilizes a forecasting replenishment system and other software applications to drive continuous improvement with customer in-stock performance, inventory turns, and product loss. Continually strengthens customer relationships and builds trust by serving as a liaison between GFS Supply Chain and the customer.

What we offer:

• Hybrid schedule
• Medical, Dental, Prescription Drug, and EAP Benefits after 30 days of employment
• FULL flex benefits program
• Company matching RRSP
• Profit Sharing
• 125-year, family-owned and operated company history
• Family culture and advancement opportunities

Essential Functions:

• Provides inventory data to customers and National Account teams.
• Coordinates new business. Involved in the implementation process, loading and communicating usage information to purchasing team.
• Serves as an information resource to National Account Coordinators and National Account Managers on product related questions regarding inventory levels, discontinued items, excessive orders and general product information.
• Recommends forecast adjustments to incorporate market intelligence, promotional movement and seasonal demand.
• Takes ownership of time sensitive, new product listings and inventory levels for promotional activity for National Account customers, working in collaboration with the National Account Coordinator and Purchasing Teams.
• Using available reporting, Identifies slow moving items and potential dead stock items at Divisional level and takes action to assist specific assigned Chain Customers.
• Provides pertinent information to facilitate cross-functional communication among GFS departments.
• Leverages experience and industry knowledge to gather and disseminate market intelligence.
• Collaborates with National Account team members and National Account customers to effectively plan for future events, limited time offers and inventory requirements according to customer needs.
• Works closely with the National Account Coordinators and Purchasing Teams to manage inventory levels to the customers expectations and business needs.
• Manages service level expectations for assigned customer and drives continuous improvement.
• Works in collaboration with the National Account teams to foster the customer relationship.
• Collaborates with the customer, National Account Teams, and Purchasing/Logistics to forecast seasonal and holiday product demand.
• Establishes and maintains business rules; lead time, safety stock, networks, etc.
• Understand customer’s menu. Manages product changes due to menu rotations and promotional activity.
• Identifies and resolves supply chain issues utilizing available resources.
• Collaborates with Purchasing, National Account Coordinators, National Account Manager and customers on product disposition.
• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Human Relations - ability to work in teams, interact with others across departments/roles, develop relationships, etc.
• Self Management - self directed with the ability to deal with distraction, repetition, prioritization, fluctuations in workload, ambiguity, etc.
• Mathematical - knowledge of basic math (addition, subtraction, multiplication, division and percentages).
• Communication - excellent written, verbal, organizational and communication skills.
• Time Management - ability to multi-task, prioritize, and execute efficient work processes.
• Supply Chain Management - knowledge of principles and methods for moving goods by air, rail, sea, or road, including the relative costs and benefits
• Customer Service - knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Service Orientation - actively looking for ways to help people.
• Maintains knowledge of current trends and developments in the field
• Problem Solver - ability to problem solve and develop solutions to a variety of complex problems by comparing, classifying, innovating, analyzing, coordinating, copying, etc. May refer to established precedents and policies.

• Provides inventory data to customers and National Account teams.
• Coordinates new business. Involved in the implementation process, loading and communicating usage information to purchasing team.
• Serves as an information resource to National Account Coordinators and National Account Managers on product related questions regarding inventory levels, discontinued items, excessive orders and general product information.
• Recommends forecast adjustments to incorporate market intelligence, promotional movement and seasonal demand.
• Takes ownership of time sensitive, new product listings and inventory levels for promotional activity for National Account customers, working in collaboration with the National Account Coordinator and Purchasing Teams.
• Using available reporting, Identifies slow moving items and potential dead stock items at Divisional level and takes action to assist specific assigned Chain Customers.
• Provides pertinent information to facilitate cross-functional communication among GFS departments.
• Leverages experience and industry knowledge to gather and disseminate market intelligence.
• Collaborates with National Account team members and National Account customers to effectively plan for future events, limited time offers and inventory requirements according to customer needs.
• Works closely with the National Account Coordinators and Purchasing Teams to manage inventory levels to the customers expectations and business needs.
• Manages service level expectations for assigned customer and drives continuous improvement.
• Works in collaboration with the National Account teams to foster the customer relationship.
• Collaborates with the customer, National Account Teams, and Purchasing/Logistics to forecast seasonal and holiday product demand.
• Establishes and maintains business rules; lead time, safety stock, networks, etc.
• Understand customer’s menu. Manages product changes due to menu rotations and promotional activity.
• Identifies and resolves supply chain issues utilizing available resources.
• Collaborates with Purchasing, National Account Coordinators, National Account Manager and customers on product disposition.
• Performs other duties as assigned