Specialist On-Road Trainer

at  Buy It Direct

Job Advert
The Role: Specialist On-Road Trainer
Location: Castle Donington East Midlands
Salary: Up to £30,000 per year DOE plus Bonus.
Position: Full-time / Permanent
Benefits: Healthcare cash plan, birthday off after a year of service, staff discount scheme, and the opportunity to develop new skills, including future training in gas appliance installation.
At Buy It Direct, we’re seeking an enthusiastic Specialist On-Road Trainer to join our delivery team. You will be instrumental in training our driver installers whilst out on the road delivering white goods, appliances, and furniture to our customers. You will interact with our customers, offering outstanding service to make them feel valued, and serving as the trusted, friendly, and professional face of our company.

ABOUT THE ROLE:

As a Specialist On-Road Trainer, your primary responsibility will be to train and support all on-road staff based at the Luton depot. You will continuously strive to improve the skills of your colleagues, ensuring they provide outstanding service to our customers.

KEY RESPONSIBILITIES & ACCOUNTABILITIES:

• Train new and existing on-road staff to ensure uniformity in service delivery and adherence to company standards.
• Collaborate with the team to load and secure products on the van, ensuring all safety protocols are followed while training in safe and economical driving.
• Deliver products to customers’ rooms of choice, provide unwrapping services, and perform installations of appliances and furniture.
• Ensure the van is checked, clean, and secure before and after deliveries. Handle administration tasks including electronic proof of delivery.
• Support the management team by raising any issues regarding colleagues’ ability to complete tasks and help in the training of other team members.
• Adhere to all Health & Safety guidelines and operating procedures.