Specialist Practice Dental Assistant/Receptionist

at  Sydney Oral Medicine

COMPANY OVERVIEW:

Sydney Oral Medicine is a specialist clinic specialising providing care for patients with complex oral health conditions. We are currently seeking a dedicated and detail-oriented person to join our team.

REQUIREMENTS:

• Excellent communication and interpersonal skills.
• Compassionate and empathetic approach to patient care.
• Ability to work efficiently in a fast-paced clinic environment.
• Proficient computer skills for managing electronic health records.
• Experience with medical billing and insurance procedures is a plus.
• Previous clinical dental assisting experience is preferred.
• Knowledge of oral medicine terminology, diagnostic procedures and treatment protocols and completion of recognised qualifications eg Cert III, Cert IV dental assisting is a plus.

• Assist oral medicine specialists in patient consultations, examinations, and treatment procedures.
• Prepare and maintain examination rooms, ensuring cleanliness and organization.
• Support the healthcare team in providing patient education on oral health conditions and treatment plans.
• Handle patient inquiries, schedule appointments, and maintain patient records.
• Perform administrative tasks, including managing phone calls, filing documents, and organizing office supplies.
• Coordinate referrals and follow-up appointments for patients as required.
• Facilitate communication between patients and healthcare providers.
• Uphold patient confidentiality and comply with all HIPAA regulations.