Specialist - Rental Operations fluent in Spanish & English

at  Avis Budget Group

Join our dynamic Team as a Spanish and English-Speaking Network Operations Specialist at Avis Budget Group BSC in Budapest!
Are you an enthusiastic and driven individual with a passion for numbers? Avis Budget Group is seeking a motivated Specialist to join our Network Operations team. If you’re ready to take on new challenges, contribute to a positive work environment, and make an impact, read further and get to know us!

• Managing the relationship with Avis Budget Group customers, partners and rental stations via phone (mostly outbound calls) and email.
• Managing overdue rentals: investigating reasons for delay, extending rental agreement where needed.
• Managing car change process: ensuring the right car category in the right place at the right time.
• Gathering the available relevant information in Avis sources and databases for solving the problems.
• Precise administration.
• Providing support in updating process documentation, following–up and recording changes.
• Contributing to recognizing the opportunities for improving processes.