Specialist Rider Supply and Performance

at  Talabat

Company Description
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Job Description

TECHNICAL REQUIREMENTS

• Bachelor’s degree in Economics or similar
• Experience in performance management or strategy development
• Intermediate knowledge of SQL/Big Query
• Proficiency in Microsoft and google sheets & google slides
• Proficiency in data visualization and reporting tools including Tableau, Data studio, and Looker
• Ability to analyze data and derive insights from comprehensive data reports
• Experience in a fast-paced environment
• Experience in project management & dealing with cross-functional teams is a plus
• BI knowledge is a plus

As a Specialist – Rider Supply & Performance, you will be responsible for the success of our MENA markets in attracting new heroes (that’s what we call our riders) to our fleet and ensuring they fit our strategy and criteria and are ready to join in record speed.
You will develop reporting structure, perform ongoing and ad hoc analyses, derive insights and make recommendations, and ensure a performance and data driven culture amongst the country teams in the region. You’ll have the opportunity to work on a regional level across teams and countries, getting to know
all that is going on in the organisation and challenging teams on how they assess and improve their performance.
You will have a mentality of continuous improvement and strong analytical and interpersonal skills. You will enjoy working in a delivery focused, agile startup environment. You must have the maturity to work independently on a day-to-day basis and have the wisdom to know when to collaborate, delegate and/or escalate.