Specialist, Sales D2D

at  Vodafone

WHO YOU ARE

• Follows direct sales processes to deliver sales activities that meet customer needs and requirements and meet sales quotas as set out by team within timeframes, in line with Vodafone standards;
• Delivers sales activities around customer acquisitions, customer retentions and customer care within assigned sales segment (including Consumer or Business);
• Influences customer decisions through specific sales skills and product and industry knowledge;
• Delivers tasks relating but not limited to cooperation with internal teams (e.g. Technology, Marketing, Commercial Management) on the preparation of individual business customer solutions based on customer requirements;
• Works collaboratively with internal stakeholders to deliver activities in response to internal / external business issues that impact upon revenue, cost or margin;
• Understands the customers industry and performs as a team member contributing to develop a customer specific strategy and business plan in line with Vodafone�s product and service portfolio;
• Interacts with account management team in order to seamlessly manage the on-boarding and implementation of new customers and deliver handovers;
• Uses communication skills to exchange ideas and information in a concise and logical way to support the delivery of negotiations and signing up contracts with small subjects;
• Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

NOT A PERFECT FIT?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

WHO WE ARE

You may have already heard of Vodafone - We’re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can

The Senior Direct Sales Advisor has a good understanding of assigned tasks and established policies and processes to deliver sales activities through face-to-face, inbound/outbound phone, or door to door channels, which drive the sales of products and services directly to either consumer or business customers. Focussing on new business and developing existing customer accounts for higher penetration through customer account management.The Senior Direct Sales Advisor delivers activities regarding business dealings, negotiations and signing up contracts and identifying opportunities and strategies to win business from the customers. Typically reports to the direct Sales Manager.