Specialist, Solution and System Integration

at  Canadian National Railway

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!..
Job Summary
The Specialist, Solution and System Integration is responsible for integrating various technologies into the CN Information and Technology (I&T) network infrastructure and systems. The role is accountable for producing engineering specifications and detailed designs, defining test plans, executing tests, deploying the technology, enabling the support team and providing third level support as required. Furthermore, the incumbent extends and evolves CN’s network, platforms and systems in answer to new business requirements.
Main Responsibilities

Design and Implementation

• Translate the technology solution architecture into engineering standards and specifications
• Create detailed designs based on blueprint and test results in the lab
• Create Telecom or systems integration documentation including Buildbooks
• Propose solutions that adhere to CN Telecom standards
• Provide guidance on required deployment tasks
• Estimate overall solution costs (e.g., Telecom, S&C, Telco, other) and share information with Project Managers and stakeholders
• Deploy solutions based on the Telecom Service Catalogue
• Follow the System Development Lifecycle by initiating Change Controls and executing cut-over plans

Testing and Documentation

• Establish test plans and results for new defined solution
• Conduct lab testing and log results
• Pre-configure and lab-test all infrastructure required during deployment as well as document tests and log results
• Transition from Core to Operation seamlessly including an update of documentation, system integration, enhanced training programs, and presentations ensuring the delivery team thoroughly documents every aspect of the provided solution to facilitate supportability, enabling the frontline team to effectively support operations
• Resolve appropriate resolution and solution through root cause analysis and impact analysis
• Investigate incidents through root-cause analysis and propose solutions for remediation
• Create technical diagrams and documentation for the solution
• Assist Assessment and Qualification (A&Q) with daily requests to provide labor and material estimates
• Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, Sarbanes-Oxley (SOX))

Engagement and Collaboration

• Engage with Network Operations, I&T teams, Telecom Teams, Signals and Communications (S&C), and Business customers to capture requirements
• Establish deployment and migration strategy as well as guide the project team and Network Operations
• Guide other integrators and help address issues and potential issues with them
• Coordinate installation with technicians in the field and with business owners for maintenance window
• Engage external providers and work with Business Planning, Supply Management, and Legal teams in the context of procuring delivery and support services of existing or new services
• Work with Project Managers during the planning phases and identify deployment steps and risks
• Ensure successful communication about deployments to the Operational Support teams

Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires occasional business travel in accordance with CN policy for meetings with ecosystem partners, visit field sites for deployment activities or to attend industry events or conferences.

REQUIREMENTS

Experience

Please refer the Job description for details