Specialist – Solutions Engineer – Applications, ICT Operations Unit (AD6)

at  Europol

ORGANISATIONAL CONTEXT

This selection procedure is intended to fill 1 (one) currently available post.
Europol retains the right to make use of the reserve list to select candidates for similar posts within the organisation, should business needs require so.

DURATION OF PROFESSIONAL TRAINING ADDITIONAL PROFESSIONAL EXPERIENCE REQUIRED FOR EQUIVALENCY

More than 6 months and up to 1 year 3 years
More than 1 year and up to 2 years 2 years

More than 2 years 1 year

• In addition to the above at least 3 years of total professional work experience gained after the award of the diploma.

PURPOSE OF THE POST:

The Specialist – Solutions Engineer – Applications will be in charge of the engineering complex solutions comprising of multiple Commercial Off-The-Shelf (COTS) and bespoke applications, ensuring the creation and maintenance of low-level designs and their alignment with infrastructure and security best practices.
The incumbent will work with other infrastructure, platform and security engineers to foster standardisation, best practices, and ensure automation and alignment between environments. In addition, the incumbent will also be working with software engineers and development teams to facilitate the operation of bespoke solutions and act as Technical Product Manager of COTS solutions.

FUNCTIONS AND DUTIES

The successful candidate will have to carry out the following main duties:

• Act as Technical Product Manager of selected COTS solutions in the applications domain; developing and taking responsibility for the ICT product roadmap throughout its life cycle;
• In coordination with the application administrators within the team, create and maintain applications designs, ensuring alignment with architectural blueprints, defining the integrations with Europol infrastructure and platform
• Ensure the technical standardisation and alignment of Europol applications in multiple environments by identifying, designing, planning and proposing changes and procedures to assure reproducible deployments across the different environments;
• Design, implement and maintain operational procedures, propose and implement tools, automation and working practices for the continuous improvement of the efficiency and quality of service;
• Drive the evaluation and selection of the technical products that are required to implement ICT solutions;
• Contribute to the structuring, development and maintenance of the technical knowledge base supporting the ICT Infrastructure Operations activities;
• Closely work and collaborate with the Platform, Infrastructure and Security teams to increase automation, align ways of working and ensure best practices are followed;
• Closely work with the Software Engineers and development team leads to facilitate the operation of bespoke solutions by ensuring alignment with the IT Operations guidelines and best practices;
• Coordinate work of consultants delivering solutions within the area of responsibility;
• Perform any other duties in the area of competence as assigned by line management.