Specialist Support Worker (Complex Needs Co-ordinator) (2992)

at  Riverside

OVERVIEW

Job Title: Specialist Support Worker (Complex Needs Co-ordinator)
Contract Type: Permanent
Salary: £29,635.83 per annum (£30,551.56 per annum is achieved after 18 months successful performance in the role)
Working Hours: 37.5 hours per week
Working Pattern: 7-day rota including early shifts (7.15am-3.15pm) and late shifts (1.30pm-9.30pm) including every other weekend (Saturday and Sunday)
Location: Old Tea Warehouse, High Wycombe

ABOUT YOU

We are looking for someone with:

• Recent experience of support work, risk management and managing caseloads and working with vulnerable and diverse customer groups.
• Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results.
• Ability to develop opportunities for customers to engage in activities in-house and in the wider community.

• As the Specialist Support Worker you will support the Service Manager with planning within the service, this could include delegating case management, or supporting the service to run effectively
• Actively connect, engage, influence, and develop relationships with a range of local services and stakeholders to enable customers to access the full range of community resources and regularly update colleagues about how to access external services
• Attend networking events, other support services and forums promoting our Psychologically Informed Framework and Trauma Informed ways of working
• Understand local pathways and services to ensure there is a consistent, asset-based support approach for all customers
• Produce reports and other written documentation as required to support service delivery
• Work as part of a multi-disciplinary team, safeguarding all our customers
• Develop, co-ordinate and deliver a ‘group-based activities’ programme for the service
• Share specialist knowledge with colleagues and wider teams to ensure both customers and services are supported in line with latest best practice
• Follow health & safety and safeguarding policies and procedures to ensure the overall safety and security of all customers
• Keep accurate and timely records of specific activities