Spécialiste en implantation ERP / ERP Implementation Specialist

at  Maestro Technologies

WHAT WOULD YOUR ROLE BE?

The position manages implementations for Maestro customers following preliminary project analysis. It also involves delivering training sessions on the maestro* construction ERP.

WHAT WOULD BE YOUR RESPONSIBILITIES?

• Implements maestro* across our customers:
• Models and documents the processes in use by the customers while formulating recommendations to optimize their business processes;
• Prepares and trains customers on using maestro*;
• Designs learning materials;
• Assists Maestro customers with the system go-live;
• Carries out high-quality implementations that will yield positive references from our customers;
• Participates in the entire implementation process (sales, project launch, follow-ups, audits, project closure) with a proactive approach:
• Provides recommendations to the project management team (customer and Maestro) on the best way to deploy projects given a customer’s specific context;
• Acts in a proactive manner by suggesting modifications to the deployment calendar in order to enhance the value of the project;
• Provides recommendations and assists customers while conducting the necessary integrated tests when deploying maestro*;
• Delivers training sessions to our customer base;
• Collaborates with the Software Support team;
• Collaborates with management on various special projects.