Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Requires training in fields such as, computer sciences or similar vocations generally obtained through completion of a four year Bachelor’s Degree program, technical vocational training, or equivalent combination of experience and education;
• 6 years’ experience as a Systems Administrator required;

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Microsoft Certified Systems Engineer (MCSE) or MS Certified Desktop MCDSTITIL V3 certificate
• Proven experience with TCP/IP, DNS, LDAP, wireless and a working knowledge of secure VPN’s and Cisco Firewall
• Excellent written and verbal communication skills
• Strives to deliver customer service
• Proven ability to multi-task and to prioritize various requests based on business importance. This is consistent with a fast paced environment with shifting priorities;
• Strong troubleshooting and problem solving skills;
  

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EQUAL EMPLOYMENT OPPORTUNITY

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

• Provide technical assistance and desktop support to both internal and remote associates
• Vendor management skills include the ability to interface, support and coordinate work with external vendors in support of our business and client requirements.
• Will monitor servers, backups and investigate issues that may occur ensuring such incidents are resolved in accordance to defined service levels
• Will plan, schedule and coordinate Call Centre telephony requirements in accordance to predefined vendor and corporate processes
• Implement desktop/server upgrades and enhancements as per technology life cycles and in compliance with change management policies
• Document, track, and monitor incidents/problems via ServiceNow to ensure a timely resolution.
• Inventory management include the ability to ensure sufficient inventory levels are kept up to date
• Will support onboarding/off boarding process specific to new hires, terminations & internal moves
• Coordinate arrangements for repair of malfunctioning computer equipment with vendors.
• Will configure and process User configurations for hardware and software
• Will provide 2nd level end-user support such as user ID administration, reset passwords, unlock user accounts as required
• Demonstrates excellent trouble shooting skills to quickly isolate and identify the root cause of underpinning incidents.
• May be required to be on standby/ on call as part of this role.