Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
This is an exciting opportunity based in our Managed Services team working within our flagship account – our Splunk specialists are hands on and work beside various operational teams, project teams, developers, CyberSecurtity teams and BA’s. Our skilled team have the confidence to work autonomously while also developing and maintaining strong working relationships with the wider teams and managing and engaging their stakeholders.
This is a highly visible role with opportunity to innovate and grow the capability of the team in an environment helping our customer deliver outcomes for all Australians.
Due to client requirements, to be eligible for this role you must be an Australian Citizen and be able to obtain an AGSVA Baseline clearance.
Our offices are based in Adelaide, Brisbane, Canberra, Melbourne and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
What you’ll do

The Splunk Engineer is a hands on role, being involved in various operational tasks and will need to be familiar with Linux and Microsoft operating systems, onboarding log sources, building dashboards and managing enterprise level Splunk environments.

• Implementing and enhancing Datacom managed Splunk services in the context of stipulated Service Contracts as well as applying industry accepted best practice standards
• Creating and modifying Splunk dashboards, generating new users and on-boarding data
• Actively identifying, documenting, and supporting process improvement within the team
• Ensuring that Splunk services, log retention and storage are in-line with agreed strategy and policy
• Providing advice and guidance to other technology teams and business stakeholders to deliver on both the short- and longer-term goals of Datacom

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• Previous experience with Splunk Enterprise product knowledge within a large corporate environment
• Knowledge of approaches, tools, and techniques for anticipating, recognising, managing, and resolving Splunk related IT problems
• Proven experience with at least one scripting language such as PowerShell, Bash and/or Python
• Extensive experience with Splunk SPL and dashboarding abilities
• Able to identify performance bottlenecks anomalous system behaviour, and determine root cause
• Experience with Splunk app/add-on integration
• Ability to onboarding of data in a performant manner
• Comfortable working on both Linux and Wintel operating systems with a general knowledge of industry wide Splunk best practices

Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

REQUIREMENTS:

LI-Hybri

• Implementing and enhancing Datacom managed Splunk services in the context of stipulated Service Contracts as well as applying industry accepted best practice standards
• Creating and modifying Splunk dashboards, generating new users and on-boarding data
• Actively identifying, documenting, and supporting process improvement within the team
• Ensuring that Splunk services, log retention and storage are in-line with agreed strategy and policy
• Providing advice and guidance to other technology teams and business stakeholders to deliver on both the short- and longer-term goals of Dataco