Sports Centre Duty Officer (Front of House and Customer Relations)

at  University of Salford

Opportunity ID
2880
Opportunity Closing Date
02/03/2025, 23:55
Primary Location
Salford - Peel Park Campus
School or Business Unit
Estates & Facilities
Contract Type
Full Time Permanent
Salary
£28,081 - £31,387

CANDIDATES ARE EXPECTED TO DEMONSTRATE THEIR RIGHT TO WORK IN THE UK TO BE ELIGIBLE FOR THE POST.

Opportunity
Opportunity Overview
We are now looking for an enthusiastic and customer-focused individual to fill an exciting opportunity in The University of Salford’s Sport Centre. The Duty Officer is responsible for the Shift management and day to day running of the Sports Centre.

The existing indoor Sports Centre is located on the Peel Park Campus and contains the following facilities:

• 25 metre swimming pool with sauna and spa
• Fitness suites consisting of cardiovascular, resistance, weights and strength and conditioning rooms
• 2 squash courts
• Fitness studio
• 6-court sports hall

PLEASE BE AWARE THE HOURS FOR THIS OPPORTUUNITY ARE ON THREE WEEK ROTA WHICH INCLUDES EVENINGS AND WEEKENDS.

Main Responsibilities

• To undertake and/or assist the Operations Manager /Head of Sport in the line management of staff
• To manage all booking administration ensuring that all advance bookings are entered onto the booking system and that invoices are raised
• To take an active role in the operation and development of the membership sales and referral programmes
• To play an active in any development/promotion/organisation of events/activities at any University Sports facility

Being part of a team is important to us, and we are looking for a good team player who will work collaboratively to support our students and the wider University community. You will be customer focused and have a passion for continuous service improvement

A BIT ABOUT ESTATES AND PROPERTY SERVICES

Utilising the resources of some 320 directly employed staff, supported by numerous external contractors, Estates & Facilities Services is responsible for delivering a full estates and facilities management service to the University, including capital development, property maintenance, cleaning, security, caretaking and landscaping.
The Estates and Property Services department is committed to an inclusive approach to equality and diversity. We are proud of our diverse student population and it is important for us to create an inclusive culture where all our students and colleagues can bring their whole selves to the University. It is important to us that our students see themselves reflected in those who teach them, and that Higher Education is a place where they can thrive. We make every effort to form shortlisting and interview panels that are diverse in terms of gender, age, ethnicity, nationality, and socio-economic background.
What’s in it for you?
Competitive salary - and excellent pension scheme: 9% of your salary is paid into your pension by UoS, you can choose to pay more and UoS will match your extra contribution up to 4%.
Generous annual leave - plus the option to buy additional days.
Professional development - a comprehensive package of training and development opportunities to help you achieve your full potential.
Our community – there’s a real sense of belonging here at Salford. We value diversity — in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students’ lives.
The perks! MySalford, our online employee portal, offers a wide range of lifestyle benefits and discounts.
For further information or an informal chat, please contact Jen Metcalfe j.c.metcalfe@salford.ac.uk
Job Description

Main Responsibilities

• To undertake and/or assist the Operations Manager /Head of Sport in the line management of staff
• To manage all booking administration ensuring that all advance bookings are entered onto the booking system and that invoices are raised
• To take an active role in the operation and development of the membership sales and referral programmes
• To play an active in any development/promotion/organisation of events/activities at any University Sports facilit