Sports Operations Assistant

at  Nottingham Trent University

ABOUT US

At NTU, we believe that sport is for everyone. That’s why we are passionate about creating a welcoming and inclusive environment where our students, staff and the people of Nottingham feel inspired, supported and part of a community.
Our core values are Pride, Unity and Respect, and these three pillars are embedded into everything we do at NTU Sport. From the way we deliver coaching and sports science support, to the way we design our worldclass facilities, we are committed to developing a culture of inclusivity and respect.
Our determination to provide an outstanding service helped NTU secure 8th place in the British Universities & Colleges Sports (BUCS) championship 2022-23, cementing NTU as a top 10 university for Sport.

As a Sports Operations Assistant, you will be the main point of contact for all enquiries regarding our sports facilities and fitness suites. You will have a flexible approach and be professional in delivering exceptional customer service at all times.
Your main duties will include front of house for all NTU customers, assisting with telephone and booking enquiries, enrolling new members, processing bookings and payments, using a computerised booking system, administrative support, and the setting up of sports equipment.
You must be reliable and conscientious with great communication and organisation skills, good team work and willingness to work evenings and weekends is essential.
For an informal discussion regarding this position, please contact John Wood (Duty Manager) by tel 0115 848 3953 or email John.Wood@ntu.ac.uk
For more details, please take a look at the role profile. We’ll still consider applications even if you don’t meet every single one of the requirements, so don’t be put off if you don’t match them perfectly.
Proposed interview date: week commencing 26th August 2024