Sr. Account Manager- Ontario Region- Timmins, ON

at  Komatsu

Date: Sep 27, 2024
Location:Timmins, ON, CA
Req ID: 31384
Onsite or Remote: Hybrid Position
Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.
Focusing solely on mining, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load, and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Komatsu Mining’s support people and through its services located close to the mines. Komatsu Mining’s products and related services are used extensively for the mining of coal, copper, iron, gold, and other mineral resources, and the company employs people worldwide.

KOMATSU MINING CORP. OFFERS REWARDING EXPERIENCES AND UNIQUE GROWTH OPPORTUNITIES:

• Competitive wages: base pay is $113,742- 142,177
• Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
• Personal wellness spending account
• Company-sponsored registered pension plan (RPP) and matching program.
• Safety boot voucher
• Paid vacation
• Company-supplied tools
• 4/5 Rating on Glassdoor
• Sustainable employment
• Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
• Discussion regarding full compensation package conducted upon initial pre-screen
  Please visit our website https://www.komatsu.com/careers/ for more information.

QUALIFICATIONS/REQUIREMENTS

• Must be self-motivated with sales driven attitude
• 5 + years of parts and/or operations experience with continuously expanding professional experience
• 5 years’ experience working directly in sales focused or similar account management role
• Bachelor’s degree in Business, Engineering or a related field (equivalent work experience may be considered)
• General Heavy Equipment knowledge, with basic mechanics, hydraulics, and electric knowledge
• Proven and demonstrated ability to establish strong relationships with key stakeholders, both internally and externally
• Strong presentation skills with the ability to engage effectively with internal and external customers as well as the public
• Proven and demonstrated leadership skills with a strong ability to communicate at multiple levels
• Strategic thinker - strong ability to see opportunities and ability to convert into added value proposal for our clients
• Superior interpersonal and communication skills with ability to connect with a variety of stakeholders at multiple levels
• SAP and solid MS office skills (Word, Excel, PowerPoint, Project)

• Partner with customer’s senior management team to maintain existing long-term relationship and support the marketing and sales of equipment, parts, and services
• Establish and maintain strong lines of communication to understand the customer’s operations, equipment needs, maintenance schedules/plans, and practices
• Maintain Komatsu’s brand reputation as a mining partner in the region by demonstrating strong support and reliability towards the customer
• Formulate accurate and timely equipment and service forecasts, pricing, quality, estimates and utilization reports
• Develop short, medium and long-term strategic plans ensuring alignment of equipment, parts and services to support the customer’s future mining operations
• Respond in a timely fashion to customer inquiries related to all account matters such as products, parts and parts planning, availability issues, invoicing, equipment safety, warranty, and contract matters
• Provide product and service support using value added selling techniques to maximize sales and profitability
• Develop and maintain client data utilizing customer relationships management (CRM) software
• Ensure customer follow up and satisfaction within area of primary responsibility
• Comply with Komatsu and customer safety policies/procedures and applicable regulatory, customer or industry requirements