Sr. Accounts Receivable Specialist (French Required)

at  Manpower Services Alberta Ltd

Job Title: Sr. Accounts Receivable Specialist (French Required)
Location: Edmonton, AB
JOB SUMMARY: Perform the day-to-day collections of assigned Customer aging accounts. This job requires attention to detail, and the ability to work efficiently with tight deadlines in a high-paced work environment. Must have strong communication and problem- solving skills, and excellent time management.
French and English mandatory.

REQUIRED EDUCATION & EXPERIENCE:

· Three to five years of cash to sale, B2B, collection experience.
· Proficiency in Microsoft Word and Excel
· Basic mathematical skills; fundamental accounting skills helpful

DESIRED KNOWLEDGE, SKILLS & ABILITIES:

· Must be a self-starter.
· Ability to work both independently and as part of a team.
· Ability to work in a high stress - high energy department.
· Thorough, diligent and detail oriented.
· Proven commitment to customer service.
· Ability to analyze, reconcile, and solve problems.
· Ability to multi-task in a faced paced environment.
· Strong interpersonal and communication skills.
· Fluent in speaking, reading and writing in French.
· Follow through on matters and ensure complete resolution.
· Basic knowledge of GAAP standard accounting policies and procedures.
· Ability to quickly learn and become proficient in company specific applications, including but not limited to Oracle, High Radius, etc.
· Compatible with organization culture and values of compassion, respect, integrity, teamwork, adherence to standards of ethical behavior and professional conduct

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Work can involve lifting and carrying up to 10 - 20 lbs; frequent standing, sitting, walking, bending, and reaching; occasional kneeling and stooping; operating office equipment; periodic driving likely; visual acuity to prepare, read, and organize detailed hard copy and electronic documents; ability to speak and to hear the spoken word in normal face-to-face, telephonic, and web-based business communications. Willingness to accommodate occasional meetings and work activities that may be scheduled after normal daytime business hours.
If this opportunity aligns with your interests and skills, we encourage you to apply.
Job Type: Full-time
Work Location: In perso

· Contact clients regarding outstanding balances.
· Perform account reconciliations which may include processing minor write-offs.
· Work with CSR’s and the sales team when billing issues arise.
· Add detailed comments within financial application outlining collections activity performed (by invoice and/or by client).
· Processing payments
· Order releases
· Support month end reporting as needed.
· Provide a high level of customer service to both internal and external customers.
· Ensure timely resolution to customer disputes and maintain thorough and accurate documentation of customer issues.
· Escalate any situation that could adversely impact collections.
· Provide analysis and feedback that may offer process improvement and/or efficiencies.
· Performs other duties and projects as needed.
· Participates in ongoing education, training, and development efforts to maintain and enhance skills as assigned or approved.