Sr. Agile Delivery Manager

at  CGI

This role is hybrid and requires you to be in our downtown Toronto office (250 Yonge Street) 2-3 times per week - subject to change at any time.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

• Work within a multi-disciplinary team, helping to ensure that products are delivered in a manner that is aligned with wider business service development activities.
• Work with the Product Owner and a genuinely co-located multi-disciplinary team; designers, developers, business analysts, QAs to design, build and iterate services.
• Create an environment conducive to self-organizing people and teams and be ready to step in with advice where needed.
• Maintain discipline in an environment with conflicting priorities and demands.
• Influence without authority, work in an environment of ambiguity and apply flexible/adaptable approaches to solving problems
• Facilitate high complexity or multiple medium complexity initiatives from initiation through release, provide oversight to ensure alignment with Agile Project Management practices including, but not limited to project kick-off, sprint, release and deployment planning
• Accountable alongside the team for the achievement of release objectives and results that meet stakeholders’ needs and expectations
• Remove impediments to delivery success through the proactive management of external dependencies, facilitation of team problem-solving, enabling delivery teams to develop new approaches to ongoing challenges
• Manage risk governance processes, operational planning, vendor management, escalate issues through business and/or IT channels where necessary
• Champion continuous improvement mindset and culture, seek to improve team performance by promoting joint accountability of results and solving productivity issues; includes defining and tracking key team performance metrics to reinforce expected behaviors
• Engage in and facilitate requirements, user experience and technical conversations across platforms and multiple levels of influence
• Provide proactive coaching to individuals on the business and technology teams to help mature the agile delivery practice
• Communicate cross functionally, ensuring transparency of progress and outcomes, report team progress and accomplishments up and across the organization
• Drive stakeholder meetings to ensure transparency and accountability across the organization & facilitate cross functional communication by documented status updates, sprint/product demos and team retrospectives

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

• 10+ years of experience as a Scrum Master/Delivery Manager – where agile and project management principles, practices and theory were diligently applied
• Minimum of 5 years of experience in working within software development and/or project management and/or business (system) analysis
• Ability to adapt quickly to changing priorities and influence others without authority
• Outcomes-focused mindset
• Excellent communication skills – both verbal and written, including presentation and facilitation skills
• Skillful in Project Management and team collaboration tools, JIRA, Confluence, Figma
• Undergraduate degree or equivalent experience
• Certified Advanced Scrum Master/PMP Certification or equivalent