Sr Associate/Manager - Content Creation, Clinical Trial Patient Engagement

at  Lilly

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 45,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for patients around the world.
Eli Lilly Cork is made up of a talented diverse team of over 2,000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more.
Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.
Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.
Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!
Purpose:
The Patient Engagement, Enrollment & Retention (PEER) group is tasked with the strategy and execution behind Lilly clinical trial participant enrollment and retention. This group consists of 3 capabilities, namely: Design, Delivery and Health Literacy Content.
This Health Literacy Content team is tasked with creating dynamic, patient-facing clinical trial communications in the realms of patient recruitment and retention, and proactively executing fully coordinated health literacy optimized content strategies.
The purpose of the Content Creation Associate role is to work with cross-functional, multidisciplinary, therapeutic area molecule teams to prepare health literacy optimized clinical trial patient-facing communications.
Primary Responsibilities:
This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.
1. Document Preparation, Development and Finalization/Document Management

The Content Creation Associate will:

• Effectively collect and evaluate data, information, and input from multiple sources, functions, and regions to effectively create and deliver impactful and streamlined health literacy optimized patient-facing clinical trial communications.
• Plan (including organizing/preparing outlines), write (including first-draft authoring), edit, review and coordinate the publication and distribution of patient-facing clinical trial health literate communications.
• Conduct effective document initiation to ensure authoring team alignment, optimal audience engagement, base message and understanding.
• Ensure data are presented in a clear, complete, accurate, and concise manner.
• Ensure that key data, strategically aligned scientific narrative, elements from internal guidance and resource documents are included appropriately in all documents, and that data and content created is integrated, accurate, balanced and supported by appropriate data.
• Ensure and coordinate quality checks for accuracy, collate reviewer’s comments, adjust content of document as required based on internal/external input, and prepare final version.
• Exhibit flexibility in moving across development and preparation of multiple document types.
• Work with Health Literacy team and extended teams to ensure smooth and timely development of documents and escalate issues, as appropriate, to ensure document completion.
• Leverage health literacy best practices to ensure all content is optimized for intended audiences.
• Influence or negotiate change of timelines and content with other team members.
• Adhere to compliance standards leveraging the Lilly Brand book and Lilly Global Health Literacy Toolkit
• Advocate internally and externally for appropriate audience engagement and best health literacy practices on all applicable work products.

1. Project and Stakeholder Management

The Content Creation Associate will:

• Lead the writing process and apply effective project management skills to ensure timely completion of documents
• Serve as the BU health literacy content creation point of contact for molecule teams to offer best practices and creative strategies to create dynamic content experiences

1. Knowledge and Skills Development

The Content Creation Associate will:

• Maintain and enhance therapeutic area knowledge including disease state and compound(s) for assigned project(s).
• Maintain and enhance content creation skills to align with audience needs and technology/digital evolution
• Exhibit flexibility in moving across document types, therapeutic areas, and compounds, depending on project assignment.

1. Knowledge Sharing

• Provide peer coaching to others by sharing technical information, giving guidance, answering questions.
• Recognized for technical expertise in development of health literate documents.
• Network with others (including other functions and regions) to identify and share best practices.
• Contribute to process improvements, suggesting opportunities where appropriate.

MINIMUM QUALIFICATION REQUIREMENTS:

• Bachelor’s degree in scientific, health, communications, or technology related field
• Or, Bachelor’s degree in any field with at least two years of clinical development experience
• Strong communication and interpersonal skills
• A writing exercise is required as part of the candidate evaluation process

Please refer the Job description for details