Sr Associate, R&D Business Operations Import / Export

at  Amgen

Join our team at AMGEN Capability Centre Portugal, number 1 company in Best Workplaces - https://www.greatplacetowork.pt/ - ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon’s city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives.

BASIC QUALIFICATIONS:

You should be organized, reliable, and respond promptly to requests. In addition to working well in a team, you perform tasks independently and proactively with minimal supervision. Communication and cross-departmental collaboration skills are essential.
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Master’s Degree preferably in Life Sciences, Chemistry or a related field and 1 year of pharma-related operations or logistics experience

• OR Bachelor’s degree and 3 years of pharma-related operations or logistics experience
• Fluency in English, both in written and oral communication

PREFERRED REQUIREMENTS:

• Familiarity with research and clinical development in biopharmaceutical industry as well as medical and scientific terminology.

• Solid understanding of standard operating procedures (SOPs) and basic global trade regulations.

• Experience with Import/Export operations within pharmaceutical industry is an advantage.
• Document creation and management experience including effective compliance analysis and reporting.
• Experience with analytics software (Microsoft Access, Spotfire, Tableau, Smartsheet).
• Excellent Microsoft Office user (Excel, Word, PowerPoint, Outlook, OneNote, Teams, Sharepoint).
• Experience working with virtual teams and using collaborative tools and platforms.
• Exceptional interpersonal, organizational, critical thinking and verbal/written communication skills.

Research & Development (R&D) Business Operations is where we address complex business problems with exceptional people, tools and processes. Our team delivers key initiatives, business operations strategy as well as tactical, expert support to ensure our R&D staff receive the goods and services they need.
In this role as R&D Operations Sr Associate, you will be responsible for supporting international Import/Export operations within R&D. You will collaborate with cross-functional teams, including R&D, research material management, global trade excellence, supply chain and the suppliers in order to ensure smooth and seamless tracking and logistics. We are looking for a talent who plays a key role in supporting our early drug discovery process with their extraordinary communication skills, enthusiastic efficiency and problem-solving mindset. We are a team that delivers for our partners! The candidate will report to a manager located in Copenhagen, Denmark and the same join an empowering team that is committed to exceeding productivity and operational goals on a global basis.

Some of the position’s key responsibilities include participating in the following activities:

• Partner internally and externally to support inbound/outbound shipments by collaborating closely with internal and external stakeholders, Amgen transportation and logistics, carriers and customs brokers
• Create and review shipping documentation and customs invoices for accuracy and compliance
• Assign Harmonized Tariff Schedule (HTS) classification codes to company’s commodities
• Maintain records for imports/exports according to document retention timelines
• Identify and escalate import/export issues needing resolution
• Identify potential process improvements related to shipping and import/export compliance
• Involvement into developing an automated tool enabling shipment data transparency and real-life tracking
• Interact with business partners to ensure compliance processes and standards are understood and followed
• Maintain role-based curriculum training and manage multiple assignments at one time.
• Work effectively in a fast-paced environment with multiple high priority projects
• Collaborate with an international team located across multiple countries and continents
• Perform other duties as assigned, including ad hoc projects