Sr. Business Enablement Specialist

at  CRAJLL Costa Rica

The Senior Business Enablement Analyst will drive operational excellence and support strategic objectives by leveraging strong analytical skills, communication expertise, and business acumen. As a trusted partner, the role will collaborate with cross-functional teams and stakeholders to analyze data, develop effective communication materials, and streamline processes. A keen eye for detail, strong relationship-building skills, and a solid understanding of business operations will be crucial to the role’s success.

Responsibilities:

• Business Enablement
• Provide proactive support to enable stakeholders in achieving account goals.
• Drive the success of projects and initiatives by tracking deliverables, coordinating cross-functional efforts, meeting deadlines.
• Contribute to the creation and adoption of standardized workflows, tools, and templates.
• Establish and maintain comprehensive knowledge repositories and resources, ensuring accuracy and compliance.
• Data Analysis & Management
• Drive performance and strategic growth by utilizing analytics tools and stakeholder insights to measure outcomes, track progress, and identify areas for improvement.
• Ensure data quality and accessibility through the development and maintenance of informative dashboards.
• Convert large data sets into easily understandable information.
• Client Deliverables and Communications
• Coordinate the development of accurate and timely client deliverables, including presentations and reports.
• Leverage dashboards, analytics, and CMMS tools to extract data and develop compelling reports on KPIs and other success metrics.
• Assist in developing and delivering clear and engaging internal and external communications.
• Collaborate with stakeholders to collect content, insights, and success stories.
• Verify accuracy and consistency of communication materials, ensuring compliance with branding guidelines, regulatory requirements, and corporate communication policies.
• Maintain communication channels, such as newsletters and email aliases as needed.

Qualifications:

• Bachelor’s degree in Business Administration, Communications, Marketing or a related field required.
• 3+ years of experience in a similar Administrative, Communications, Business Support or Chief of Staff role.
• Intermediate or advanced English level of communication.
• Proficiency in Google Workspace and Microsoft Office Suite (Word, Excel, PowerPoint). Adobe Suite, Google Looker Studio, or PLX skills preferred.
• Meticulous attention to detail and proofreading skills, ensuring accuracy and consistency in communication materials.
• Ability to interact and collaborate with a wide range of staff, including senior levels.
• Strong writing and editing skills, with the ability to tailor messaging for different audiences and platforms.
• Strong analytical skills, with the ability to gather and interpret data for communication insights.
• Superior organizational skills with exceptional ability to prioritize multiple tasks and meet deadlines.
• Proactive and solution-oriented approach, anticipating needs and taking initiative.
• Discretion and professionalism in handling confidential information.
• Project coordination experience and knowledge of project management methodologies are preferred.
• Familiarity with the real estate industry and understanding of business operations are a plus.

• Business Enablement
• Provide proactive support to enable stakeholders in achieving account goals.
• Drive the success of projects and initiatives by tracking deliverables, coordinating cross-functional efforts, meeting deadlines.
• Contribute to the creation and adoption of standardized workflows, tools, and templates.
• Establish and maintain comprehensive knowledge repositories and resources, ensuring accuracy and compliance.
• Data Analysis & Management
• Drive performance and strategic growth by utilizing analytics tools and stakeholder insights to measure outcomes, track progress, and identify areas for improvement.
• Ensure data quality and accessibility through the development and maintenance of informative dashboards.
• Convert large data sets into easily understandable information.
• Client Deliverables and Communications
• Coordinate the development of accurate and timely client deliverables, including presentations and reports.
• Leverage dashboards, analytics, and CMMS tools to extract data and develop compelling reports on KPIs and other success metrics.
• Assist in developing and delivering clear and engaging internal and external communications.
• Collaborate with stakeholders to collect content, insights, and success stories.
• Verify accuracy and consistency of communication materials, ensuring compliance with branding guidelines, regulatory requirements, and corporate communication policies.
• Maintain communication channels, such as newsletters and email aliases as needed