Sr Client Services Project Manager

at  Thermo Fisher Scientific

JOB DESCRIPTION

Position: Senior Enterprise Project Manager, Global Client Management
Reports To: Global Client Management Team Leader
Location: Varies – Remote
Track: Professional
Job Family: Client Services Project Management
Relocation (if applicable): No
Effective Date: November 2023
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

TECHNICAL KNOWLEDGE

• Demonstrates advanced technical capabilities and strong expertise in site processes, industry requirements, and problem solving.
• Leads project efficiently in different systems to provide accurate forecasting information to core team, leadership and the client. Maintains accountability for individual and team outcomes.
• Proactively advances the efficiency and effectiveness of work processes, procedures, and outputs.

KEY REQUIREMENTS:

• Education: Bachelor’s degree in a relevant scientific subject area or equivalent
• To foster a sense of belonging and connection, remote employees are expected to keep their camera on and participate in video calls both internally and externally, as appropriate.

YEARS OF EXPERIENCE:

• 5+ years of experience in client facing project management within the pharmaceutical and/or life sciences industry preferred; experience with clinical trials preferred but not required
• 3+ years experience acceptable if holding an advanced degree
  What sets this opportunity apart is the chance to join a globally recognized company that is at the forefront of scientific innovation. As a Sr EPM at Thermo Fisher Scientific Inc., you will have the opportunity to work on challenging projects that have a significant impact on improving human health and the environment. Our collaborative and inclusive culture develops an environment where ideas are valued, and employees are empowered to make a difference.
  Thermo Fisher Scientific Inc. is an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace that celebrates and embraces the uniqueness of every individual. We believe that a diverse workforce enhances our ability to compete in the global marketplace and enables us to better serve our customers. We also provide reasonable accommodations to qualified individuals with disabilities and comply with all applicable laws regarding accommodations.
  Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status

KEY RESPONSIBILITIES:

• Independently leads large, complex project portfolio (number of projects depends on client needs and complexity of projects), planning and delivering at all stages in coordination with global PM team; guides the client through the process end-to-end. May handle portfolio of multiple projects for certain clients.
• Informal leader within the team who looks to improve processes, tools, and resources for organization. Provides mentorship and guidance for new hires and less senior project managers and is viewed as a role model leader by peers.
• Works with client to outline and maintain project timeline and deliverables.
• Develops and maintains client relationship throughout project and ensures addresses any concerns. Acts as single point of escalation throughout entirety of client project within clinical trials.
• Coordinates vital internal and external business activities to achieve project goals. Works with cross-functional project teams to ensure all project activities are accurately planned and delivered.
• Measure project performance and progress using appropriate tools and techniques. Identifies areas of concern and performs corrective actions which are communicated to all collaborators.
• Demonstrates advanced technical capabilities, implementation of standard methodologies, and strong expertise in site processes, industry requirements, problem solving, etc.
• Supports strategic development of the project management function, including potential for new or expanded business, global initiatives, site processes, etc.
• Manages Scope Change and PO tracking.