Sr, Client Success Specialist

at  SCALEUP

Hi there! We are Scale Up and our client is looking for a Sr. Customer Success Manager!

Note to Applicants:

• Eligibility: This position is open to candidates residing in Latin America.
• Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
• Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

About the Role:
Our client is seeking a Customer Success Manager who is passionate about providing the best experience to customers optimizing their website conversions and acquisition with their platform. This is a great opportunity for someone with a passion for customer success and an aptitude for learning new technology. Ideal candidates will have a background in eCommerce or email marketing, or experience serving as a trusted advisor at previous SaaS platforms. We are interested in individuals with a track record of finding creative solutions to unique problems, thriving in challenging situations, and applying these skills to solve problems for customers using the client’s software at scale.
You will be responsible for working with a select group of our client’s largest customers, building and establishing strong relationships that result in continued and further adoption of their platform.

Please refer the Job description for details