Sr. Clinical Manager, Consumer Support Services

at  Catholic Charities of the Archdiocese of Washington

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

EDUCATION AND EXPERIENCE:

• Master’s degree in Social Work or Counseling or Doctorate in Psychology.
• Current DC license as LICSW, LPC or PsyD. Five years’ experience working in Behavioral Health setting with two years progressive management experience.
• Driving is required. Must have valid local license and clean driving record.

SKILLS AND COMPETENCIES:

• Leadership ability. Ability to look beyond existing methodologies to define and resolve complex problems.
• Ability to engage in and monitor decision-making process for complex issues that may require new and creative solutions.
• Skill in the use of computers, preferably in a PC, Windows-based operating environment.
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c

• Manage a specialized team of direct care staff including Community Support Specialists, Outreach/Engagement Specialists, Clinical Care Coordinator and RN Care Manager through a variety of activities including:
• Provide supervision to the SEMP Manager including coordination of new referrals and completion of initial assessment.
• Provide clinical supervision to SEMP specialists through regular team meetings.
• Provide administrative and clinical supervision to the Housing Supervisor and ensure coordinated process for consumers referral to appropriate housing resources.
• Provides fiscal oversight of Housing Services budget, including development, monthly review and feedback to management.
• Ensure compliance with DC Behavioral Health Rehabilitation Services (MHRS) regulations through targeted trainings, monthly meetings and quality assurance activities.
• Advocate for access to appropriate services for consumers through understanding of the D.C. behavioral health system and developing constructive relationships with community partners.
• Provide leadership to promote quality improvement activities through a variety of activities including attendance at Quality Improvement (QI) meetings, reviewing performance indicators, and development of quality improvement initiatives as needed to ensure high quality services and documentation.
• Develop a positive and supportive work environment to promote employee satisfaction and retention including implementation of employee recognition activities.
• Perform other job-related duties as assigned