Sr. Cloud Network Administrator

at  OpenText

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT

OpenText is seeking a highly motivated, experienced Sr. Network Engineer who will share responsibility in the design, development, and management of our global network while acting as network prime in a key data center. The successful candidate will have extensive experience in managing, maintaining, and enhancing a highly fluid corporate network, and understands the challenges of supporting a 24x7 global operation. This position requires a strong understanding of all aspects of a highly converged corporate network (Data/Voice and Video) and the ability to troubleshoot, identify, and resolve very complex problems in a timely and professional manner. The role also entails strong execution and focus to meet the needs of OpenText internal and external paying customers.

• Business requirements analysis as related to aspects of unified communications, networking, and network security
• Design and implementation of data communications architectures including integration of applications, data, and other infrastructure architectures.
• Identify operational weaknesses within the existing network infrastructure and present execution plans to overcome those concerns in a timely fashion while still making the most cost-efficient use of resources.
• Work to completion all projects assigned and exhaust all possible resources in order to provide results on time, within specifications, and on budget
• Actively monitor and react to real-time network conditions and make recommendations on improving monitoring and reporting.
• Document IT activities such as incidents and system changes with regular participation in change control activities
• Regularly interact with other team members to offer assistance in troubleshooting, and transfer of knowledge in an effort to cross-pollinate others with the required knowledge to effectively support.
• Leverage both proven and innovative technology approaches to solve challenging business problems
• Must have a positive attitude while participating in after-hours and weekend network maintenance.
• Understanding and commitment to document and track work using provided ITIL software and processes