WHO YOU ARE:

• Bachelor’s degree in Accounting or related field, or equivalent 2 to 5 years of experience in billing and collections
• Prior experience with NetSuite and Salesforce (Zuora is a plus)
• Analytical and problem-solving skills
• Intermediate level Excel (pivot tables, v-lookups, account reconciliations and macros)
• Excellent interpersonal communication skills, both written and verbal, with the ability to interact with a variety of functions across the organization
• Experience with international accounting operations a plus
  We want to hear from you! We are looking to build the best team of people who will be empowered to do their best work. If you have what it takes, but don’t necessarily meet every bullet in the job description we encourage you to apply.
  The US base salary range for this full-time position is $31.23/hr to $39/hr + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

ABOUT THE ROLE:

We’re seeking a Collector FTE who can bring exceptional billing skills to contribute or own a variety of financial accounting duties related to hardware and SaaS sales, which are distributed through a variety of sales channels in our global business environment.
The ideal candidate has relevant Collections, Accounts Receivables, Customer Service, or Order Entry experience in fast growth high tech companies. The candidate should be an enthusiastic and quick learner who enjoys the startup pace, is willing to roll up their sleeves and work with details to get things done and has the ambition to grow personally and professionally.

LI-Remote

WHAT YOU WILL DO:

• Follow up with customers regarding all invoice issues through Salesforce cases
• Ensure timely follow-up and resolution of internal and external inquiries
• Contact customer regarding their past due balance
• Update collections notes and status to ensure cash forecasting is accurate
• Process credit memos and refund requests, ensuring proper approval are in place
• Prepare collection analysis and key metrics on a weekly bases
• Manage customer specific web portal requirements including daily invoice uploads
• Perform month end close related activities, including preparing journal entries, reconciliations, flux analysis, and related reporting and disclosures