Sr Configuration Analyst

at  Thermo Fisher Scientific

JOB REQUIREMENTS

• Minimum of Bachelor’s degree, Masters preferred.
• at least 5 years of work experience with 2+ years of experience supporting configuration software
• Ability to translate requirements into logical expressions.
• Attention to detail, ensuring accuracy and consistency in data and logic.
• Drive for continuous data validation and improvement.
• 2+ years of experience with CRM and ERP software preferred.
• 2+ years of experience in global sales and marketing customer support.
• Strong English language skills, both written and verbal.
• Ability to communicate effectively with diverse audiences.
• Strong proficiency in Microsoft Office applications.
• Dedication to continuous learning and development.

PROFICIENCIES

In addition to the requirements, we are looking for a collaborative leader who can work with representatives from various business areas and departments. You should have an open mind for initiating innovation and leading projects, as well as the ability to work independently under stressful situations. Your understanding of customer satisfaction and financial results will be crucial to your success in this role.
If you’re ready to take on this challenging and rewarding opportunity, apply today! Join us at Thermo Fisher Scientific and start your story of making a difference in the world.

• Create, develop, maintain, and publish System Trees in the form of flow diagrams, outlining the logic of the relationships between commercial items.
• Translate System Trees into a binary form by programming the flow diagram logic into Experlogix™, our 3rd-party add-on for configuration management in CRM.
• Safeguard data consistency and integrity at all times.
• Create and maintain user guide documentation and work instructions for the administration of various applications required for the job.
• Lead the non-standard product request process in CRM and drive its development.
• Lead Configurator development for business integrations into CRM.
• Provide comprehensive knowledge on CRM/Configurator integration.