JOB OVERVIEW:

Perform duties to manage a portfolio of communities and their related to accounts under attorney status and/or research functions, within the limits of standard or accepted practice.

SKILLS AND QUALIFICATIONS:

• Associate’s Degree in Accounting/Business or related field from an accredited college or university, and three to five years of related experience; or equivalent combination of education and industry experience. Bachelor’s Degree in Accounting/Business preferred.
• Strong organization, motivation and interpersonal skills.
• Critical thinking, complex problem solving, judgment and decision-making abilities.
• Strong verbal and written communication skills.
• Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills.
• Must have strong proficiency in Windows and Microsoft Office, including but not limited to word processing, spreadsheet design and maintenance, navigating in databases, creating presentations, record keeping and researching the Internet.
• Strong presentation skills.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

L1-TL1

• Perform a comprehensive review of resident ledger reports relating to accounts under attorney status and apply payments and/or perform adjustment accordingly with disbursement letters.
• Preparation of transfers, refunds (previous-current owners), Third Party Collectors and Attorneys.
• Research inquiries and/or accounts as requested by managers, homeowners or the Financial Reporting team and make appropriate adjustments
• Respond to all research cases assigned through the Customer Care Center inbox in a timely manner.
• Manage Banks and ClickPay inquiries
• Process all attorney payments, corresponding charges, and reconcile the account.
• Process cash receipts and adjustments for all legal account.
• Manage and maintain Special Assessments for accounts under collections.
• Prepares Affidavits of Indebtedness when required by attorney.
• Responsible for clearing the credit history when applicable.