Sr Customer Solutions Manager, Media & Entertainment
at Amazon Web Services Australia Pty Ltd D81
Sydney, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 13 Oct, 2024 | Not Specified | 15 Jul, 2024 | 5 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- 7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 5+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor’s degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
ACKNOWLEDGEMENT OF COUNTRY:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
How To Apply:
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Responsibilities:
ABOUT THE ROLE:
We are seeking a Customer Solutions Manager (CSM) to join our global Media & Entertainment Industry team to work with one of our largest customers. In this highly visible position, the CSM is a thought leader that acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver transformational outcomes for the customer.
CSMs are technologists with a strategic business mindset and use their technical acumen, program management, organizational change management, and communication skills to influence a broad range of multidisciplinary teams. You will work with aligning Sales, Solutions Architecture, Support, Product, Professional Services, and Partners to optimize customer outcomes.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
AWS Media & Entertainment, Games and Sports (MEGS) is responsible for driving revenue generation, growth, and innovation of the largest Media & Entertainment companies in the industry. The AWS team interacts with leading companies and believes that world-class customer engagement is critical to customer success.
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or simila
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Outsourcing/Offshoring
Customer Service
Graduate
Proficient
1
Sydney NSW, Australia
