Sr. Customer Success Manager (Remote)

at  Tealium

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WHO WE ARE

Tealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data – spanning web, mobile, offline, and IoT devices — so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure.
Tealium’s customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.
Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect.
Tealium = Teal + Helium. Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought. Helium: we rise above, a kinetic force that elevates our customers’ and our experiences beyond all others.
We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.

WHAT WE ARE LOOKING FOR

Tealium is seeking a passionate and driven professional to take on the role of Senior Customer Success Manager. This position will cover MEA (Middle East and Africa) accounts. This role is pivotal in driving the adoption, optimization, and expansion of Tealium’s solutions with our customers.
As a Senior Customer Success Manager, you will serve as the customer’s Trusted Advisor when it comes to all things Tealium, collaborating with cross-functional Tealium teams and partners to support and drive customers forward. To be successful, you will need to leverage deep expertise in customer data, analytics, and marketing technologies to develop strategies that optimize engagement, personalization, marketing performance and value realisation. Collaborating with customers’ marketing, data, and technology teams, you will drive the successful adoption and utilization of AudienceStream for targeted and effective campaigns., all while maintaining and growing deep customer relationships.

Please refer the Job description for details