Sr. Employee Relations Partner (Hybrid)

at  Quest Diagnostics

Overview:
The Senior Employee Relations Partner serves as a key team member of the Employee Relations Center of Excellence. The Senior Employee Relations Partner supports the company by ensuring that managers are well equipped to implement people solutions that will resolve employee relations matters, build a positive employee relations climate, and enable compliance to relevant employment legislation. The Senior Employee Relations Partner plays a vital role in overseeing employee engagement and retention initiatives for the company.
The Senior Employee Relations Partner works in a leadership and team capacity to support multiple sites and lines of businesses in a specific geographic region across Quest Diagnostics and its subsidiary companies. The Senior Employee Relations Partner serves as a mentor providing guidance and support to those in the role of Employee Relations Partner in the Employee Relations Center of Excellence. The Employee Relations partners with all HR Centers of Excellence, Business Leadership, Management and Legal on issues related to employee relations, providing the optimum work environment possible, and the development and administration of HR policies and procedures.

Responsibilities:

• Partners with employees and managers to settle in depth and complex, non-routine work-related issues through advice and recommendation. Recommend solutions when repetition of individual problems indicates negative trends
• Delivers high quality decisions and counsels consistently to managers and employees. Identify and analyze employee matters and recommend appropriate employment action to maintain a productive work environment, achieve optimal performance, and minimize risk to the company

REQUIRED WORK EXPERIENCE:

• Minimum 7-10 years experience in HR Generalist or Employee Relations Specialist role(s) in comparable organizations
• Prefer Labor Union experience, including collective bargaining agreement (CBA)
• Prefer 2 years of leadership experience obtained through mentorship, supervisory, project management, or high-level consultative accomplishments

KNOWLEDGE:

• Must have knowledge of employment law and regulations
• Familiarity with HR systems, such as HRIS, HR Reporting, Case Management, etc

SKILLS:

• Excellent interpersonal, verbal and written communication skills
• Excellent attention to detail, problem solving, organizational and prioritization skills
• Ability to deal with people in a manner which shows sensitivity, tact, and professionalism
• Ability to prioritize, problem solve and apply critical thinking skills
• Ability to effectively interact with a diverse population at all levels within the organization
• Ability to maintain composure in stressful situations
• Proficiency with Microsoft Office products (Excel, Word, PowerPoint)
• Business Acumen
• Decision Quality
• Action-Oriented
• Conflict Management
• Customer Focus
• Managerial Courage
• Listening
• Problem Solving
• Priority Setting
• Organizing

EDUCATION:

Bachelor’s Degree (Required)

• Partners with employees and managers to settle in depth and complex, non-routine work-related issues through advice and recommendation. Recommend solutions when repetition of individual problems indicates negative trends
• Delivers high quality decisions and counsels consistently to managers and employees. Identify and analyze employee matters and recommend appropriate employment action to maintain a productive work environment, achieve optimal performance, and minimize risk to the compan