Sr HR Generalist

at  Communications Test Design Inc

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
The Senior Human Resources Generalist will be responsible for addressing Human Resources concerns within their respective branch. This individual will be focused on supporting the human capital element of the business and mitigation of risk to the branch, while also supporting its’ operational efficiencies.
This role is key in supporting the change in HR mindset from a reactive, employee relations only role to a positive, pro-active, collaborative, solution-based team that is an integral part of the business. The goal is to make the branch management teams better leaders, create better environments and ensure CTDI as an employer of choice.

REQUIRED EDUCATION:

• BA/BS in HR or related experience

QUALIFICATIONS:

• 2-3 years of experience in Human Resources
• Familiarity with different HR areas of specialization {i.e. Total Rewards, Talent Management, etc.}
• Experience dealing with employee relations matters
• Previous experience in high volume manufacturing or warehousing organizations would be helpful
• Understanding of state and federal employment laws
• Strong computer proficiency, especially Outlook, Word, Excel & Power Point and preferably UltiPro & Kronos
• Strong written and oral communication skills
• Excellent interpersonal skills with the ability to relate to employees at all levels within the organization
• Ability to work independently and exercise sound judgement
• Ability to travel locally to assigned branches

RESPONSIBILITIES:

• Partner with branch leadership in supporting and addressing site business initiatives, issues & challenges in their respective capacity
• Support the daily HR operations of the branch –, processing status changes, tracking attendance, Kronos issues, etc..
• Address lower grade employee relations matters as necessary – i.e. attendance, performance management, conduct, etc. - ensuring documentation is consistent, thorough and accurate
• Support HR Manager in conducting higher grade investigations
• Be a point of contact for employee human resources concerns by answering questions and providing guidance - i.e. payroll questions, health plan options during open enrollment, vacation policy, etc.
• Support Workforce Operations Recruitment Team and Branch Ambassador to ensure a smooth new employee experience, including ensuring proper new hire documentation is collected and properly submitted
• Assist HR Manager in compiling People Metrics within the branch such as turnover/issues/safety, etc. and work with Regional General Manager to develop solutions
• Suggest training needs such as leadership, safety, employee relations, sexual harassment, etc. to regional General Manager
• Working under the direction of HR Manager, assist in implementing new policies, procedures & protocols into the branch

For Business Purposes. In the preceding twelve (12) months, CTDI has disclosed the following categories of personal information for a business purpose to the following categories of third parties:

• We have disclosed your personal identifiers, protected classifications, professional or employment related information, internet or other electronic network information, and your customer records information to service providers that help us perform employment-related functions. These service providers include IT support, background check companies, payroll processors, expense processors, health insurance providers, and benefits providers.
• We have disclosed your personal identifiers and internet or other electronic network information to IT support to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and repair errors that impair functionality.
• We have disclosed your personal identifiers and internet or other electronic network activity information to IT support to help us maintain the quality and safety of CTDI devices or to improve, upgrade, or enhance CTDI devices