Sr. HR Systems Analyst (Workday Payroll)

at  Extendicare

JOB DESCRIPTION

As Extendicare continues to build and maximize our usage of HR technology assets, we are seeking a talented and eager Senior HR Systems Analyst - Workday who is passionate about building our innovating our Workday HCM payroll suite.
We support over 30,000 employees with a variety of complex payroll requirements to support our unionized and non-unionized employees and many collective bargaining agreements. Reporting to the Workday Systems Team Lead, the Senior HR Systems Analyst is responsible for solutioning, configuring, integrating and working with various stakeholders to improve our payroll technology offering and increase employee experience.
This role will have visibility with senior business leaders, cross-functional managers, executive leadership and field operations that require exceptional collaboration and facilitation skills to be successful.
This position will be based at our Head Office in Markham, Ontario, with flexibility for in-office work as part of our hybrid work model.

ACCOUNTABILITIES

• HRIS Configuration and Implementation: Configure, implement and enhance system modules as a Workday Payroll SME, including ongoing improvements, to align with our collective bargaining requirements and business strategy.
• Collaboration and Process Enhancement: Collaborates with the broader Payroll, HR, IT and Finance teams for employee transactional process reviews and enhancements within Workday.
• Continuous Improvement: Continuously identifies and delivers enhancements to the everyday experience of all colleagues using Workday.
• Expertise and Contribution: Proactively upskills on product, connects to other users via Workday Community and/or user groups to share ideas and get ideas on solutioning. Critically reviewing and improving existing systems and processes contributing to a seamless self-serve colleague experience.

QUALIFICATIONS:

• Bachelor’s degree in business information system/human resources or related field
• Minimum of 5 years of HRIS experience in Workday; Payroll and Time Tracking modules
• Demonstrated experience with Workday payroll for unionized employees, complex collective agreements and configurations (Counters, Wage Progression, Seniority, etc.)
• Advanced Excel experience working with large data sets utilizing advanced formulas and functionality
• Strong understanding of Payroll operations
• Strong experience troubleshooting end user and systems interface issues and HRIS
• Excellent research and problem-solving skills
• High level of confidentiality and diplomacy required
• Demonstrate the qualities of a self-starter and one who follows through on projects start to finish
• Strong customer service skills and the ability to work well and collaborate in team environment
• Exceptional time management, project planning, and communication skills, both verbal & written
• Workday payroll certification would be an asset.

• Acts as a key member in the building of foundational architecture in Workday, including pay groups, wage grids, complex earning codes, memo codes, vacation rates, retro adjustments prior to Workday go live, etc.
• Conducts robust downstream impact analyses on changes being introduced to Workday Payroll– such that may impact other modules and/or business processes, reports, calculated fields, security, etc. - and translates this into a task tracker.
• Configures Workday and identifies opportunities for enhancement and simplification to automate and streamline payroll and benefit operations.
• Completes technical specifications document, test scenarios, test results, training and process documentation for changes.
• Prepares materials and attends internal Change Advisory Board (CAB) for change approvals.
• Creates change document and provides knowledge transfers to Tier 2 support.
• Partners with key stakeholders to solution business issues and/or labour relations changes that impact pay.
• Support system upgrades, new releases, testing, validation, and overall performance analysis
• Brings forward recommendation from upcoming releases on items we can take advantage of.
• Ensures data integrity within Workday and downstream systems through audit processes and analyses
• Responds to escalated ServiceNow tickets, resolving in a timely manner.
• Contributes to our shared knowledge base in ServiceNow.
• Collaborates with functional leads and stakeholders on Workday development and enhancement projects, translating business requirements into technical requirements and implementing scalable solutions.