Sr Implementation Consultant - Remote

at  Altera Digital Health Inc United States

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

QUALIFICATIONS

Academic and Professional Qualifications:

• Bachelor’s Degree or equivalent work-related experience

Experience:

• 4+ years’ experience in a clinical setting, such as a hospital or ambulatory practice
• Experience using, configuring and building an electronic information system
• Preferred - advanced knowledge of Paragon EHR solution

Travel Requirements:

• Up to 80% travel may be required

Working Arrangements:

• Standard work week or as defined by assignment requirements
• Primarily works remotely
• May require after-hours, on-call support and/or holidays

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
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RESPONSIBILITIES

• Applies detailed knowledge of Altera’s Paragon products and solutions within specific domains, functional or specialty areas, to implement Altera’s Paragon software at client sites
• Performs all project workplan tasks for assigned role in accordance with contracted project scope
• Performs system configuration tasks and provides system configuration consultation to clients
• Provides workflow consultation and guidance in line with Altera’s recommendations to clients
• Identifies and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation project
• Provides activation support
• Meets or exceeds utilization targets set by the organization
• Sets appropriate expectations with clients and managing them throughout the project life cycle
• Executes all tasks related to a contracted project role, within a specific domain, functional or specialty area independently
• Provides feedback to appropriate internal organizational groups on software and methodology improvements
• Facilitates process of defining expectations by asking key questions that help clients to discover their needs
• Builds trust by communicating effectively with clients about issues and concerns; Develops and presents recommendations that address key client objectives
• Paragon Applications supported in this role are primarily: Pharmacy, Clinician Hub, Clinical Carestation, Medication Administration, Order Management, Emergency Department Management, EPCS/Dr First, Application Security, and Webstation for Security.