Sr. IT Ops Analyst

at  TD Bank

JOB DESCRIPTION:

Provides broad range of operational service / support which may include environment management, maintenance, monitoring, performance and incident management and/or production support activities to enable technology for own area of specialization.
We are seeking an individual to provide administrator level support for Workload Automation tools such as Autosys .
Scheduling Services within ITS Service Assurance Operations is responsible for the administration and support of the enterprise workload automation schedulers and their supporting tools, namely Autosys, CA-7, ACCE, iDash, AAI( Automation Analytics & Intelligence ). We also provide consultation services with application teams as to scheduling design and operational usage.

This Senior IT Operations Analyst position will be involved in support and administration of our workload automation solutions. Including such items as:

• Product upgrades, including deploying new technologies
• Assess & analyze optimization opportunities
• Liaison with vendors in regards to support issues, enhancements, roadmaps
• Provide day-to-day support with timely resolution to issues.
• Provide consultation to application teams

EXPERIENCE & EDUCATION

• Must have knowledge of Rest APIs and Scripting(e.g. PowerShell, Python, Shell).
• Excellent communication skills to deal with end users and third party vendors.
• Having a solid understanding of Operating Systems (RHEL and Win) and Application Monitoring.
• Knowledge of Networking, F5, Databases, Application Monitoring would be a definite asset.
• Role would involve off-hours and on-call support.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details