SR LAB TECHNICIAN

at  Covenant Health

POSITION SUMMARY:

Provides professional clinical care to patients receiving treatments and examination in an outpatient clinical setting, under the supervision of the attending provider and practice office manager.
Recruiter: Sarah Grey || sgrey1@covhlth.com || 865-374-5271

Responsibilities:

• Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
• Will perform other duties as assigned by the Laboratory Medical Director or office manager to include: scheduling, ordering of supplies from preferred vendors, etc.
• Assists in the implementation and evaluation of new projects including the development of policies and procedures and consideration of new lab equipment.
• Is responsible for checking and follow-up of incomplete reference Lab reports.
• Is responsible for the generation, verification, submission and posting of reference lab billing.
• Properly collects blood samples from venous and capillary sites as required by the clinic.
• Properly handles all specimens including prompt transport to the lab, special tube requirements, on ice, as needed, preparation and preservation, without contamination, etc. Identifies and labels specimens.
• Performs all routine and specialized lab tests trained for as assigned.
• Runs, maintains and/or repairs laboratory equipment.
• Performs and documents quality control samples in assigned work area.
• Cleans and sterilizes equipment, glassware and instruments.
• Prepares solutions, reagents and stains according to standard formulas and procedures.
• Answers phones and responds to physician inquiries regarding lab results.
• Maintains required records, reports, statistics, logs, files to comply with requirements of accreditation and regulatory agencies, i.e. CLIA.
• Acts as CLIA trainer for clinic as appropriate and has thorough knowledge of lab requirements.
• Informs patients of test results and medication changes or adjustments as needed after physician reviews and approves report.
• Complies with OSHA standards, Universal Precautions, safety manuals and laboratory policies and procedures including, but not limited to wearing gloves and using safety needles.
• Plans work to insure maximum productivity with minimum amount of “carry over” work, while keeping overtime to a minimum. Responsible for communicating to the other appropriate staff needed information about patient samples, instrument performance, and CPT codes for testing ordered.
• Maintains knowledge of all insurance payor billing requirements and lab billing procedures so profitability of lab is maximized.
• Uses the fundamental of AIDET when interacting and communicating with patients.
• Attends meetings as required and participates on committees as directed.
• Perform other duties as assigned or requested.
• Collaborate with the patient, physician and other care team members as part of a team based approach to overall patient care.

Qualifications:

MINIMUM EDUCATION:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

MINIMUM EXPERIENCE:

Must possess basic computer skills and medical terminology. Must have at least three (3) years experience in each of the following categories: Phlebotomy, Waived and Non-waived testing. OSHA and CLIA annual training. A detail-oriented and motivated individual to oversee our lab and to also Room patients in our clinic prefered.

• Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
• Will perform other duties as assigned by the Laboratory Medical Director or office manager to include: scheduling, ordering of supplies from preferred vendors, etc.
• Assists in the implementation and evaluation of new projects including the development of policies and procedures and consideration of new lab equipment.
• Is responsible for checking and follow-up of incomplete reference Lab reports.
• Is responsible for the generation, verification, submission and posting of reference lab billing.
• Properly collects blood samples from venous and capillary sites as required by the clinic.
• Properly handles all specimens including prompt transport to the lab, special tube requirements, on ice, as needed, preparation and preservation, without contamination, etc. Identifies and labels specimens.
• Performs all routine and specialized lab tests trained for as assigned.
• Runs, maintains and/or repairs laboratory equipment.
• Performs and documents quality control samples in assigned work area.
• Cleans and sterilizes equipment, glassware and instruments.
• Prepares solutions, reagents and stains according to standard formulas and procedures.
• Answers phones and responds to physician inquiries regarding lab results.
• Maintains required records, reports, statistics, logs, files to comply with requirements of accreditation and regulatory agencies, i.e. CLIA.
• Acts as CLIA trainer for clinic as appropriate and has thorough knowledge of lab requirements.
• Informs patients of test results and medication changes or adjustments as needed after physician reviews and approves report.
• Complies with OSHA standards, Universal Precautions, safety manuals and laboratory policies and procedures including, but not limited to wearing gloves and using safety needles.
• Plans work to insure maximum productivity with minimum amount of “carry over” work, while keeping overtime to a minimum. Responsible for communicating to the other appropriate staff needed information about patient samples, instrument performance, and CPT codes for testing ordered.
• Maintains knowledge of all insurance payor billing requirements and lab billing procedures so profitability of lab is maximized.
• Uses the fundamental of AIDET when interacting and communicating with patients.
• Attends meetings as required and participates on committees as directed.
• Perform other duties as assigned or requested.
• Collaborate with the patient, physician and other care team members as part of a team based approach to overall patient care