Sr Manager, Applications Engineering

at  Thermo Fisher Scientific

JOB DESCRIPTION

Are you ready to take your career to the next level? Thermo Fisher Scientific Inc. is seeking an exceptionally skilled and ambitious Sr. Applications Manager to join our world-class team. You will play a crucial role in driving the success of our TEM (Transmission Electron Microscope) products in the semiconductor market.

EDUCATION:

• Typically requires a University degree in Materials Science, Chemistry and or Physics, an advanced degree is preferred
• Any additional management degrees/trainings is also appreciated

EXPERIENCE:

• Leadership/management experience and a distinct leadership philosophy; Prior experience as an application engineer or application manager is required
• 3-5 years of TEM applications experience in semiconductor or other industrial domain
• Semiconductor customers knowledge
• Management of large customer engagement projects is a plus

KNOWLEDGE, SKILLS, ABILITIES:

• Change champion with the ability to adapt and thrive through changes; Greets challenge and change as opportunity
• Excellent teammate who can effectively integrate internal and field-based activities across functions to support customer requirements
• Ability and willingness to travel at least 15%-20%
• Successful candidate preferably located in Europe, ideally Eindhoven

FUNDAMENTAL PURPOSE OF POSITION:

Are you an inspirational leader who values diversity and enjoys coaching and mentoring a team to achieve success? We have an exciting opportunity to lead a team of highly skilled and experienced Application Engineers, empowering them to deliver world-class support and training for Thermo Fisher Scientific’s Semiconductor TEM portfolio.
Come join our team and partner with other Semiconductor leaders to manage Semiconductor TEM Applications activities, achieve customer satisfaction and enable customer success. We know that our employees are our greatest asset! We’re looking for someone who will focus on maintaining a high level of employee satisfaction, develop team members to their fullest potential and be a champion and advocate for your team.

KEY OBJECTIVES OF THE ROLE:

• Coordinate the management of key applications projects as a member of the Semiconductor Business unit. Partner with Product management, RD, Software teams to support introduction of latest TEM technology
• Actively seek and develop process improvements which increase our ability to support our customers and improve customer satisfaction.
• Assist the Applications team to plan and organize activities to ensure efficient and effective customer support is provided, prioritize resources based on skill, need and customer sentiment.
• Set strategy for future growth and direction of the Applications team.
• Evaluate employee performance and provide ongoing regular feedback to foster growth and development. Take actions as appropriate. Complete annual performance reviews.
• Develop, share and implement the long-term vision and strategy of the Applications team
• Accountability – Establish procedures to monitor the results to achieve goals; self-starter rather than passive observer; proactive and results oriented