Sr. Manager, Clinical Services (DaVita IKC)

at  DaVita

2000 16th St, Denver, Colorado, 80202-5117, United States of America
Here’s what you can expect as a Senior Manager of Clinical Services at DaVita, IKC:
This position functions as the division’s clinical lead responsible for quality, education and nursing services across Integrated Kidney Care (IKC). Responsible for the implementation of programs to improve patient quality outcomes by providing training, education, project management and support for the clinical teammates within the assigned operating group.
As the Senior Manager of Clinical Services, you are responsible for the overall management of the group’s clinical services team. Supervising clinical services teammates within IKC including the hiring, promotion, discipline, professional development, and discharge of teammates with approval from the Senior Director of Clinical Services and People Services Manager/Director as needed.
LOCATION: Remote

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Participate in the group CQI activities
• Monitor implementation and report on company initiatives
• Identify issues that require the establishment of clinical Policies and Procedures or recommend modification to existing policies and procedures
• Data collection and reporting as requested
• Ensure the timely completion of clinical training
• Identify specific training needs within the group and implement action plans
• Direct the implementation of training materials/revisions from the national education team
• Identify and communicate professional development needs and ensure a continuing education program is in place
• Ensure adherence to the DaVita compliance program
• Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach
• Assist in developing action plans and strategies for addressing deficiencies in partnership with operations management
• Ensure group’s compliance with all laws, regulations and practice guidelines that impact nursing practice Management and Leadership
• Provide coaching and leadership including effective performance feedback to Clinical Team
• Ensure the team is providing support for and development of the clinical preceptors
• Participate as a member of the group’s clinical Core Team Meetings in development of strategic direction for the group and ensure the development of outcome programs to support the direction
• Participate in the divisional operations review process and provide reports with analysis as requested
• Allocate resources according to group priorities
• Develop a collaborative and unified team

REQUIREMENTS:

• Bachelor’s Degree in Nursing required, or education commensurate with RN license. (and licensure in state of residence)
• 3 years Dialysis experience preferred
• 1+ years in a leadership role with direct supervisory responsibilities
• Experience in CQI methodology and techniques preferred
• Strong communication skills, both written and oral
• Intermediate computer skills in Word, Excel, PowerPoint with ability to create presentations
• Current driver’s license in state of residence and insurable driving record
• Demonstrated ability to manage and mentor people
• Ability to utilize resources to accomplish all key metrics
• Demonstrated team building and coaching/mentoring skills
• Demonstrated ability to prioritize and adapt based on changing priorities
• Demonstrated ability to proactively identify and analyze issues in the workplace and identify and implement solutions collaboratively
• In-depth understanding of facility operations and the roles of direct caregivers in mission accomplishment
• Ability to seek creative solutions to the challenges of adult learning and education and continuing education
• Proven strong leadership skills and the ability to collaborate across functions
• Solid reasoning, critical thinking, problem solving abilities
• Ability to delegate appropriately
• Detail-oriented, yet able to drive projects forward

• Participate in the group CQI activities
• Monitor implementation and report on company initiatives
• Identify issues that require the establishment of clinical Policies and Procedures or recommend modification to existing policies and procedures
• Data collection and reporting as requested
• Ensure the timely completion of clinical training
• Identify specific training needs within the group and implement action plans
• Direct the implementation of training materials/revisions from the national education team
• Identify and communicate professional development needs and ensure a continuing education program is in place
• Ensure adherence to the DaVita compliance program
• Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach
• Assist in developing action plans and strategies for addressing deficiencies in partnership with operations management
• Ensure group’s compliance with all laws, regulations and practice guidelines that impact nursing practice Management and Leadership
• Provide coaching and leadership including effective performance feedback to Clinical Team
• Ensure the team is providing support for and development of the clinical preceptors
• Participate as a member of the group’s clinical Core Team Meetings in development of strategic direction for the group and ensure the development of outcome programs to support the direction
• Participate in the divisional operations review process and provide reports with analysis as requested
• Allocate resources according to group priorities
• Develop a collaborative and unified tea