Sr. Manager, Retention Programs

at  Gartner

Egham, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Jan, 2025Not Specified19 Oct, 20247 year(s) or aboveGood communication skillsNoNo
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Description:

Responsibilities:

  • Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner; implement programs ensuring Gartner’s retention and growth strategy
  • Create scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders across Team NCVI partners
  • Drive strong collaboration with Client Value Managers (CVMs), and our Center of Excellence partners to build strong business cases for renewal and growth of our large deals
  • Lead quantitative & qualitative analyses to solve Gartner’s retention and growth challenges; partner with cross-functional teams to implement solutions
  • Drive constant improvement and renovation/innovation of our processes and tools to improve quality and productivity, along with scaling the team’s operational model to deliver exceptional deal support.
  • Own your actions, measure progress and lead initiatives/ complex projects to completion with action-driven insights


REQUIREMENT SUMMARY

Min:7.0Max:12.0 year(s)

Information Technology/IT

IT Software - Other

Software Engineering

Graduate

Business

Proficient

1

Egham, United Kingdom